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Seattle Jeep

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.5
1,223 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,223 reviews

July 17, 2024

Great team! Everyone was kind and knowledgeable and I actually felt at home. Great experience and I will refer Seattle jeep to everyone. Thank you Seattle Jeep! More

by hjheim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Granger
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Jul 18, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com.

July 16, 2024

Scheduling service was simple, I didn’t have to wait long and the shuttle service went above and beyond More

by gilly95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage E.
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Jul 18, 2024 -

Seattle Jeep responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! David Granger General Manager david@seattleautofamily.com

July 15, 2024

Bought a 2023 Subaru Forester Sport from their Hyundai dealership. Car had 10,030 miles and was immaculate. Got a great price and Johannes in F&I worked hard on my financing. He reached out a few days lat More

by STEVENROHRBACH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustaf was great in Sales at Hyundai.
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Jul 16, 2024 -

Seattle Jeep responded

Hello, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

July 12, 2024

Great in-person service. Friendly staff. My only complaint was that it was impossible to get through on the phone. I called twice during the day to check on my car so that More

by STEVEDUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
Report | Print
Jul 13, 2024 -

Seattle Jeep responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. David Granger, General Manager, david@seattleautofamily.com.

July 12, 2024

Eliza is the best Superstar employee Your dealership lucky to have her Customer service wonderful More

by YALEWONG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please don't hesitate to reach out to us if there's anything more we can do! David Granger, General Manager, david@seattleautofamily.com.

July 11, 2024

My Service Department rep, Eliza, was fantastic - friendly, clear communicator, prompt. Excellent customer service. Thank you!! More

by tmporter20
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Seattle Jeep responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

July 10, 2024

Service center works fast for me and keeps my Wrangler in top shape to hit the trails on weekends. Thanks so much. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara, Sage E.
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Jul 11, 2024 -

Seattle Jeep responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

July 10, 2024

My check engine light is on in accessories mode. They said it is in every car with every brand. But its not. They lied. More

by USB9WE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (206) 365-3530 at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com

July 04, 2024

Staff is always nice and checking in with me to see if I have any questions about the maintenance. More

by p.huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

July 02, 2024

Glad I got warranty coverage. A bit expensive for service but being able to drive right in is convenient More

by ANTOSH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2024 -

Seattle Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. David Granger General Manager david@seattleautofamily.com

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