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Seattle Jeep

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.5
1,161 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,161 reviews

April 22, 2024

George was extremely helpful and communicative. He gave me a lot of great information to help me make decisions for moving forward. More

by telecaser70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

April 22, 2024

Excellent service! James is great. Responsive and always willing to assist. I appreciated his support in having a recall part replaced. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! David Granger General Manager david@seattleautofamily.com

April 21, 2024

I received incredible customer service from James in Jeep Service. He exceeded my expectations and went above and beyond to find creative in finding solutions. More

by KELLYSJOLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 21, 2024

The service department is always efficient and helpful- that’s almost fifteen words, right? Thanks!! 🙏 More

by sapopaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

April 21, 2024

Car was not detailed. Car was missing all accessories at the time of sale. Car was not charged at time of sale despite several e-chargers available on the lot. More

by s.m.maloney1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Kim
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Apr 23, 2024 -

Seattle Jeep responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at david@seattleautofamily.com at your earliest convenience to discuss how we can turn this experience into a positive one. David Granger General Manager david@seattleautofamily.com

April 20, 2024

The staff is what makes the dealership the work. I keep taking my business here. More

by jdrenguis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George C.
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Apr 21, 2024 -

Seattle Jeep responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 20, 2024

Service department is always very helpful. Service advisors are always excellent! Any issues or concerns get resolved really well. One time a new employee left my engine cover off. Head of ser More

by Geoff7272000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Seattle Jeep responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! David Granger General Manager david@seattleautofamily.com

April 20, 2024

Excellent service. I serviced via fast lane, and speedy it was. Immediately facilitated drop-off followed by a seamless pickup. More

by grant31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 19, 2024

George recognized me as soon as I got through the front door. I had met him once before a year ago. By the time I got to his desk he had all my info pulled up and was waiting on me. A very nice change! He’ More

by Dodgedude67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
Report | Print
Apr 21, 2024 -

Seattle Jeep responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! David Granger General Manager david@seattleautofamily.com

April 19, 2024

great communication. fast movement and very willing to help when I needed or asked for it More

by NICOLEBACZUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Seattle Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! David Granger General Manager david@seattleautofamily.com

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