255 Reviews of Seattle Hyundai - Service Center
Vivienne was exceptionally friendly, courteous, and helpful. She explained every step of the service process and followed up with/explained recommendations made by the service team helpful. She explained every step of the service process and followed up with/explained recommendations made by the service team More
I give it 2 stars to be fair. I came in for an oil change which should have been the usual $120.00 & instead I got bombarded with additional "services" I was strongly urged I need I came in for an oil change which should have been the usual $120.00 & instead I got bombarded with additional "services" I was strongly urged I needed by Mr. Trevine "Keith" Fernando or Keith as he liked to be called. In a total of trying to get me to spend a grand total of over 2600 dollars! And had I said "yes" they wanted the car overnight. I take great care of my car. I always keep the tank on full or never under a half a tank. I keep up on the maintenance & oil changes as needed. So either the previous employees that I've been seeing have grossly neglected to tell me I (needed) these various services or I was seriously taken for a ride this time around in going back with the new staff. Either way, I'm NOT happy about the unexpected expenses or the lack of communication. Sad to say the Yelp reviews aren't that great about this location either in which I was sure to leave one there as well. Hyundai Of Seattle needs to do better, this is NOT a good look. More
They did not check my battery which failed two days later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I lef later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I left messages that I needed to schedule service. Neither time did I get a call back. I bought the car at Hyundai because they had their own service department. I hope next time their service answers for scheduling. More