Seattle Hyundai - Service Center

charged me $250 for a diagnosis that was WRONG. .. very bad form. Other competent dealers & repair shops charge $0 or $80... you are warned. .. very bad form. Other competent dealers & repair shops charge $0 or $80... you are warned. More

Initial service was handled well. But... Service was careless enough to leave vehicle dead on First Hill on it's second outing. Tow truck operator found that the battery terminal h But... Service was careless enough to leave vehicle dead on First Hill on it's second outing. Tow truck operator found that the battery terminal had vibrated off causing failure. Service staff then blamed the battery terminal, not the obviously loose clamp. Most everyone was busy ducking responsibility. Vivienne was the only one to make an attempt to make things right or express any empathy for the situation. More

Dealership was friendly and explaining the need and timing of the work to be done was very good. timing of the work to be done was very good. More

The service appointment needs to make two months early. No offer is provided for the riding or car cleaning service. No offer is provided for the riding or car cleaning service. More

I Had Another Excellent Service Appointment With Dealership, Keith Explained Services Recommended / Needed For My Low Mileage, Ten Year Old Elantra. Have A Return Visit To Finish Fuse Installation F Dealership, Keith Explained Services Recommended / Needed For My Low Mileage, Ten Year Old Elantra. Have A Return Visit To Finish Fuse Installation For Recall Issue. I Am VERY Satisfied & Grateful For This Dealership. More

The service was easy to schedule. The staff were friendly and professional and we had no wait time. The staff were friendly and professional and we had no wait time. More

Technician and Server Department, they’re so nice,and helpful, especially the technician Robot he’s was working so hard to fixed my car , definitely appreciate helpful, especially the technician Robot he’s was working so hard to fixed my car , definitely appreciate More

Had a good experience with my service appointment. The personnel I interacted with were very professional and courteous. The personnel I interacted with were very professional and courteous. More

right on the scheduled time. friendly and efficient/ discussed all the issues with me and sent me on my way a happy customer. friendly and efficient/ discussed all the issues with me and sent me on my way a happy customer. More

The most distasteful service I've ever experienced. I made an appointment probably 3 months ahead of time for a recall issue on my Elantra in Aug 2024. I walked in to the service department and the I made an appointment probably 3 months ahead of time for a recall issue on my Elantra in Aug 2024. I walked in to the service department and the front desk guy started his sales pitch for about 7 mins, I paitently listened and told him I'll just do the recall fix for today. He told me it'll probably take 90 mins. I came back in an hour or so and found out my car was still at the same spot that I dropped off. I waited for the same front desk guy to be free and then he told me they ran out of parts. I was in shock. I made this appointment way ahead of time. They knew when and why I was coming and yet nobody cares to give me a courtesy call to tell me I should reschedule this appointment, which I need to take half day off from work. They even checked in my car, wouldn't they have known THEN? The front desk guy, not only was he not apologetic for all the trouble they have caused me, he even said something to the effect that I can go to Korea to get the parts myself and continued to say when they are out of parts they are out of parts, there is nothing they can do and that's the way Hyundai is doing business. I can tell you guys something from this experience: I would never buy an Hyundai in my life and will do my best to let Americans know how Hyundai is conducting its Service Deparment business, at least, the one located in North Seattle. Still can't believe if what I experienced is for real? Wow..... More