260 Reviews of Seattle Hyundai - Service Center
Keith Fernando was super helpful and very cordial which was welcome. Glad to get my EV in good shape for spring. was welcome. Glad to get my EV in good shape for spring. More
Not surprisingly I never heard back from “Derek” at Hyundai when I posted the bad review. I made a device appointment and they kept my car for two days and still couldn’t figure out the issue because t Hyundai when I posted the bad review. I made a device appointment and they kept my car for two days and still couldn’t figure out the issue because they couldn’t recreate the 12v dying. After 2 weeks, the 12v again died, so I had my car towed to Hyundai yesterday and they can’t even diagnose it until later this week because they’re busy and I didn’t have a service appointment 🤦🏻♀️ wretched place. Stay away from them!!!!! More
It was 7:45 Monday morning, so I expected to be greeted by a grumpy sleepy service dept guy, but instead: Keith Fernando, service guy extraordinaire. Why extraordinaire? First, Monday morning. He was so ni by a grumpy sleepy service dept guy, but instead: Keith Fernando, service guy extraordinaire. Why extraordinaire? First, Monday morning. He was so nice! and so efficient! and so NOT monday morning! Second: he explained what they were going to do and why and I realize he was probably supposed to do that, but he was so pleasant about it, it really was great. And third: he called like he said he would and let me know when it was ready--may seem like a normal thing but in my experience it is not all that standard, so I appreciated it. Everyone there was in a seemingly good mood--so helpful on a Monday morning. More
Available parts on site. Sale person was very concerned on my issues. I’ll always go back to Hyundai for service. Sale person was very concerned on my issues. I’ll always go back to Hyundai for service. More
thanks for the great service! was ready on time, and friendly staff, and prompt communication. was ready on time, and friendly staff, and prompt communication. More
Took our car twice after smelling a chemical smell and they could not fix it. They even said coolant level was correct but it was below the minimum and I had to point this out to the mechanic. For the they could not fix it. They even said coolant level was correct but it was below the minimum and I had to point this out to the mechanic. For the 3rd attempt to fix this problem I drove over an hour north to Skagit Hyundai who immediately fixed the problem. Highly recommend going to a dealer that actually fixes your car instead of this one which says they can fix things and do things, but can't and don't. David responds on review sites asking to email or call him but never responds. More
We've enjoyed Hyundai of seattle for more than 10 years. Quality service and workmanship and their professional and friendly staff keep us returning! Quality service and workmanship and their professional and friendly staff keep us returning! More