Seattle Hyundai

Friendly, quick service, had the car we were looking for in stock and got us into it without issue. in stock and got us into it without issue. More

This place is so chaotic it is actually kind of hilarious. I could write a 5 page essay on my experience but will only enlighten you with a few highlights. 1. Agreed on a deal. They took the car hilarious. I could write a 5 page essay on my experience but will only enlighten you with a few highlights. 1. Agreed on a deal. They took the car back to 'clean it up' before we drove away. 2. Handed the keys to leave and noticed a very large windshield crack that was previously hidden by dealership stickers. They agreed to replace it (factory grade branded windshield) and asked that I do that and let them know the cost and I would be reimbursed. This would be easiest since I live 90 minutes away. 3. Went back out to leave and saw a large dent in the passenger door. My fault that I didn't see it before. Went back in, they agreed to pull the dent out and I was to bring the car back the next Saturday. Only after I told them I was going to cancel the deal unless this was fixed, the female manager angerly agreed so they wouldn't lose the deal. 4. Drove the car home, got the windshield estimate, around $1400, emailed to tell them, they said no and they would replace it when I brought the car back to fix the dent. 5. Brought the car back on a Saturday at 9am. Salesperson wasn't there, no one knew anything about why I was there. Waited about 45 minutes for one of the managers to arrive. While waiting I heard a guy say he was there to fix a windshield so I walked over to him to verify it was a factory windshield and it would calibrated. He said no to both. Calibrating a windshield is critical in the function of the sensors to ensure accuracy of the driver assistance systems. I told him no, don't take my car and this wasn't going to work. 6. The manager arrived and was very frustrated that the salesperson scheduled this work to be performed on a weekend. The salesperson said he would be there that day, he was not. 7. I ended up leaving my car and was told to come back Monday (two days later). 8. Monday came and went. 9. Thursday my car was ready for pickup. I drove down to get it to find the windshield was replaced with a non-factory windshield and the dent was, for the most part, repaired to the best of their ability. The sensor on the windshield was broken, I took the car anyways as my patience was done. I ended up replacing the windshield myself for $1400. The communication from this dealership was a cross between an episode of Jerry Springer and Candid Camera. So many things were sideways and my best phrase to describe my experience is The Blind Leading The Blind. Never again. More

The team, facilities, and vehicles at this dealership are top notch! I would recommend to all my friends and family. top notch! I would recommend to all my friends and family. More

Ashley and Mohamud were exceptional in assisting me in purchasing my new Hyundai Tucson Hybrid Limited. The entire dealership was so welcoming, professional, and kind. Truly a wonderful purchasing experie purchasing my new Hyundai Tucson Hybrid Limited. The entire dealership was so welcoming, professional, and kind. Truly a wonderful purchasing experience! More

pretty terrible dealer service. Dealer did not keep any promise-car price was higher than written quote, forced me to buy things I did not want and did not give me things I wanted. Dealer did not keep any promise-car price was higher than written quote, forced me to buy things I did not want and did not give me things I wanted. Terrible overall experience. Wo id and go to a better dealer. More

Ashley and Mohamud are AMAZING. They made sure we were taking care of while going through the car buying process. They made sure we were taking care of while going through the car buying process. More

Courteous, thorough, and motivated for your business. I appreciated Ethan’s willingness to go above and beyond to make the deal happen. I appreciated Ethan’s willingness to go above and beyond to make the deal happen. More

Ethan was professional, communicative and courteous. Pleasure to work with and left with a very positive experience. Would recommend to anyone. Pleasure to work with and left with a very positive experience. Would recommend to anyone. More

Not only were the people helpful and nice, they called me to say something was funky with my financing, we can get you a much better rate and some cash back come in and sign the form so I did. The sales peop to say something was funky with my financing, we can get you a much better rate and some cash back come in and sign the form so I did. The sales people were nice. The financing people were nice and my car is amazing. More

Great service! Felt right at home, minimal pressure and made it easy to feel comfortable! Cedric, Kacy and Rachel were all great! Felt right at home, minimal pressure and made it easy to feel comfortable! Cedric, Kacy and Rachel were all great! More