Seattle Hyundai

Mohamud was unclear and uneducated of the car. Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan Most of my questions that was asked such as the car options "does it beep when you change lane without signaling" and "what is your oil change plan" and "what does the Bluelink button do." Because I did a trade in, I had to come back with my trade-in vehicle after dropping off my baby at home, I assume I would get everything from the ad such as the Cargo package and cover, however he fail to give that to me stating I have to paid it because it's a used car. I would assume he would honor the car ad, but said it doesn't come with it. He didn't tell me much about the car because he didn't know much about the car. He did tell me about the warranty until I ask the Fianance Manager, Ryan. My overall experience was bad. I wish to have an educated salesperson who knows about the car in buying and tell me the options as well as the warranty since it's a big dea because I have 2 kids. If the car breaks down, my kids, wife and I would be stranded. I would not recommend going my friends and family to this place. You need to train your salesperson! More

DO NOT buy an electric vehicle from this branch as their staff do not fully understand the Clean Vehicle Tax credit that EV and PHEV get. I was told during my purchase by multiple staff and by finance that staff do not fully understand the Clean Vehicle Tax credit that EV and PHEV get. I was told during my purchase by multiple staff and by finance that my car was eligible for a $7,500 tax credit. Then shortly after the purchase I learned I can apply said credit immediately to lower the financing. Though after 4 days of trying to get help on accessing my paperwork on the purchase I learn the car is NOT covered by the credit, and that their is nothing they can do for falsely claiming it ever did, I am now one of probably many purchaser from this branch who purchased this car and will NOT be getting aforementioned credit at all. I find this very disappointing as I found all the staff to be very friendly, but that doesn't make up for the lack of knowledge on their own vehicles. More

Staff was personable and professional. Levi, Krystal & Aaron did an excellent job attending to various issues during this transaction.. Levi, Krystal & Aaron did an excellent job attending to various issues during this transaction.. More

They are always on time and keep you informed on progress. Friendly staff and nice waiting area progress. Friendly staff and nice waiting area More

I worked with Rachel and Kassim. They were amazing. Rachel and a few others always returned texts and emails in a few minutes. I tried over a dozen dealers. The only dealer that They were amazing. Rachel and a few others always returned texts and emails in a few minutes. I tried over a dozen dealers. The only dealer that was straightforward was Seattle Hyundai. More

Great experience. Had me on the road in no time. Particularly appreciated my dealer, Mahammed Had me on the road in no time. Particularly appreciated my dealer, Mahammed More

From my earlier buying experiences I found Hyundai Seattle to be the good one.Front end executive Mustafa, Rachel and Manager David not only took care of my requirements but I found them to go above a Seattle to be the good one.Front end executive Mustafa, Rachel and Manager David not only took care of my requirements but I found them to go above and beyond to have a successful and peaceful transaction. I would recommend anyone to visit Hyundai Seattle once before going to any other shops.I found them very flexible in getting the ball rolling for customers.Had been the case I knew about them earlier I would have visited them month before. I have wasted my time going around shops to get a suitable family vehicle for a long run.I am sure their service will go a long way and customers will remember them to use them for future services. More

$560 for a new battery! I was told I needed "a more expensive battery", but no explanation beyond that. Almost half of that cost was for labor. Whoever did the labor didn't I was told I needed "a more expensive battery", but no explanation beyond that. Almost half of that cost was for labor. Whoever did the labor didn't reconnect the negative battery cap. He left it on my windshield wiper. I was lucky it didn't rain, or I would've lost it. Also, they didn't give me a free car wash coupon, which is typical when you get service. Counter person said he didn't know where the coupons were. All in all, way overpriced and subpar workmanship. More

Steffanie Hartwell did an outstanding job taking care of my new car purchase. I will definitely recommend this dealership to others. my new car purchase. I will definitely recommend this dealership to others. More

I only bought from Seattle Hyundai because they had the color of vehicle I wanted. I know it was a busy time, but my salesperson Zia did the bare minimum, didn’t even offer me water. He couldn’t even mai color of vehicle I wanted. I know it was a busy time, but my salesperson Zia did the bare minimum, didn’t even offer me water. He couldn’t even mail my license plates after repeatedly telling me he did. It took 3 weeks and multiple calls and e-mails until another employee could figure it out. I hope to never set foot in this dealership again. More