Seattle Hyundai

Victor Soto was awesome on the phone initially and then thru the whole process. I was unsure of what kind of vehicle would work for me so he spent a lot of time helping me analyze them, showed me how to us thru the whole process. I was unsure of what kind of vehicle would work for me so he spent a lot of time helping me analyze them, showed me how to use all the features, delivered vehicle and was great to work with. More

Marco was nice--helpful with the required service issue I brought it in for and informative about another Hyundai recall campaign that affects me and my car. And the service took less time than he had warned brought it in for and informative about another Hyundai recall campaign that affects me and my car. And the service took less time than he had warned me it would, so that was good too. More

Now that Brian is gone I have no faith in assistance with my current vehicle issue. my current vehicle issue. More

We came to the dealership with no idea of the actual car we wanted to buy. Mohamed was very patient with us and helped us find the right car for us. Ryan made the finance process go very smoothly. Overall a we wanted to buy. Mohamed was very patient with us and helped us find the right car for us. Ryan made the finance process go very smoothly. Overall a great experience. More

Helpful staff, easy to get a test drive, when we decided on a vehicle they found us one even as they were out of stock on a vehicle they found us one even as they were out of stock More

The dealership was great. I was treated well and made to feel welcome and accommodated. I was treated well and made to feel welcome and accommodated. More

I am always happy with the service I receive and everyone is friendly! No complaints from me is friendly! No complaints from me More

Negotiated AND signed on a new car only to later be told it was a rental with over 1k miles. Signed paperwork for no additional dealer options installed, only to be hit with a $500 aftermarket alarm s it was a rental with over 1k miles. Signed paperwork for no additional dealer options installed, only to be hit with a $500 aftermarket alarm system in financing office. Signed and circled paperwork for 62 month loan but they gave me the 72 months. And worst of all, I only recieved the receipt 2 weeks after purchase AFTER I called twice. After looking at receipt, I noticed the dealer added their optional full extra warranty which added $4400 to my purchase. I don’t have the words for this dealer. More

Marco was quite responsive and on his feet to take my request. Thank you very much! request. Thank you very much! More

Friendly. That's about it. Beyond that they are irresponsibly uninformed. My partner and I realized we were lied to by the staff about the Clean Vehicle Tax That's about it. Beyond that they are irresponsibly uninformed. My partner and I realized we were lied to by the staff about the Clean Vehicle Tax Credit eligibility of the Hyundai Tucson Plug-In Hybrid SEL. The staff are friendly but are almost maliciously incompetent for being severely misinformed about their cars manufacturing and refusing to take responsibility. This was like a scam, considering we are likely not the first people to be victims of this, since they tell everyone asking about this that this applies to their tax return, despite it actually being supposed to be immediate. They also don't know their vehicle manufacturing, their laws, or how to do their jobs. Then they have the nerve to blame you for believing their lies; borderline predatory business behavior. We adore the car itself, but we find it hard to be happy with a car we were lured and trapped into. All this without even an apology for the misinformation (that we helped clear), much less any compensation. We are crushed after days spent trying to reach the team too busy to help us, that we can't even return the car or receive any help at all for their collective lie that costs $7500. Go somewhere more educated on hybrids/EV laws. More