Seattle Hyundai

The people were nice and seemed to try but were not knowledgeable or trained. We brought an ionic 5. The major problems were: 1 - there is a tax credit if we spend less than 44k on an ev. Your peopl knowledgeable or trained. We brought an ionic 5. The major problems were: 1 - there is a tax credit if we spend less than 44k on an ev. Your people did not understand that and even though it was less than 44k we found out after everything was signed from the finance person that it did not qualify because your 7500 discount was a rebate. So that cost over $1000. Very very disappointing. 2 - We had to wait way to much. About an hour from coming to a deal to signing the papers. Also all the waiting from the sales person having to get approval and answers. 3 - when going through the purchase we picked a car out from your inventory and then you pulled it up to test drive and you pulled up a higher model. Kind of a bait and switch. 4 - the training and setup on all the features was non existent, would have been nice to set us up on all the Web sites and features. So the net is right now I would highly recommend against going to your dealership. As for the car after 2 days it seems good but ask me in a couple years. More

They are happy to help. Moved heaven and earth to get my car here early. They accommodated my needs when determining leasing terms, extending from 10 to 12k miles without pr Moved heaven and earth to get my car here early. They accommodated my needs when determining leasing terms, extending from 10 to 12k miles without price increase. More

My sole suggestion for the Salesperson is to assist customers by offering an overview of the features included with each car and clarifying the distinctions between various trim levels, rather than sol customers by offering an overview of the features included with each car and clarifying the distinctions between various trim levels, rather than solely focusing on promoting sales. Before handing over the keys for a new car, the salesperson should ensure that all additional equipment mentioned in the car poster is present and accounted for. Apart from that I like the help from Finance and Sales department for helping with Trade off old car and buying new car. More

I was able to get into Express Service in a very timely manner. The service was faster than planned. The gentleman that helped me was very efficient. manner. The service was faster than planned. The gentleman that helped me was very efficient. More

Very helpful, I’m glad with my lease! Mohammad was very communicative and helpful throughout the process to answer my questions. Mohammad was very communicative and helpful throughout the process to answer my questions. More

Timely and Efficient. I was seen on time, and my car was serviced pretty quickly. I was seen on time, and my car was serviced pretty quickly. More

Excellent service experience. What would be done was explained to me and my additional request to check something out was taken care of. I had very little wait time when dropping What would be done was explained to me and my additional request to check something out was taken care of. I had very little wait time when dropping off and picking up my car. More

They have the most personable team that really tries their hardest to accomodate your needs. A massive contrast to most dealerships in Washington. their hardest to accomodate your needs. A massive contrast to most dealerships in Washington. More

Echo was friendly and attended to me as soon as I walked it. It was my first time going to the Hyundai dealership and I’m very content with my experience. it. It was my first time going to the Hyundai dealership and I’m very content with my experience. More

Everyone is so helpful and responsive! Kacy was able to get me a loaner vehicle, but I ended up not needing it because Marco was so fast. Also, I had a hard time getting a service appt, s Kacy was able to get me a loaner vehicle, but I ended up not needing it because Marco was so fast. Also, I had a hard time getting a service appt, so Kacy helped me and Marco gave me his email, so I can contact him directly to get in next time. I feel very safe with both of them in my corner. More