Seattle Hyundai

Amazing staff in the service and parts department. Marco helped me get my car fixed and back on the road and kept me informed on my vehicle while it was in the shop. Marco helped me get my car fixed and back on the road and kept me informed on my vehicle while it was in the shop. More

The dealer was straightforward and transparent about the costs and finances. David Kim the salesperson went above and beyond for me. costs and finances. David Kim the salesperson went above and beyond for me. More

Mustaf, our salesperson was very attentive which made the experience quite pleasant. The finance manager, however, was quite pushy and I didn’t appreciate that. experience quite pleasant. The finance manager, however, was quite pushy and I didn’t appreciate that. More

We are satisfied the deal we got, hope I will return back soon for another deal soon for another deal More

David provided with accurate rates and numbers which made me trust him to buy the car that i wanted me trust him to buy the car that i wanted More

This dealer is very unorganized. My sales guy was lost, and the manager seemed to be frustrated and was very unprofessional. My sales guy was lost, and the manager seemed to be frustrated and was very unprofessional. More

My day of service went great! Martin was very helpful and I didn't have to wait very long. Martin was very helpful and I didn't have to wait very long. More

The people were nice and seemed to try but were not knowledgeable or trained. We brought an ionic 5. The major problems were: 1 - there is a tax credit if we spend less than 44k on an ev. Your peopl knowledgeable or trained. We brought an ionic 5. The major problems were: 1 - there is a tax credit if we spend less than 44k on an ev. Your people did not understand that and even though it was less than 44k we found out after everything was signed from the finance person that it did not qualify because your 7500 discount was a rebate. So that cost over $1000. Very very disappointing. 2 - We had to wait way to much. About an hour from coming to a deal to signing the papers. Also all the waiting from the sales person having to get approval and answers. 3 - when going through the purchase we picked a car out from your inventory and then you pulled it up to test drive and you pulled up a higher model. Kind of a bait and switch. 4 - the training and setup on all the features was non existent, would have been nice to set us up on all the Web sites and features. So the net is right now I would highly recommend against going to your dealership. As for the car after 2 days it seems good but ask me in a couple years. More

My sole suggestion for the Salesperson is to assist customers by offering an overview of the features included with each car and clarifying the distinctions between various trim levels, rather than sol customers by offering an overview of the features included with each car and clarifying the distinctions between various trim levels, rather than solely focusing on promoting sales. Before handing over the keys for a new car, the salesperson should ensure that all additional equipment mentioned in the car poster is present and accounted for. Apart from that I like the help from Finance and Sales department for helping with Trade off old car and buying new car. More

I was able to get into Express Service in a very timely manner. The service was faster than planned. The gentleman that helped me was very efficient. manner. The service was faster than planned. The gentleman that helped me was very efficient. More