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Seattle Hyundai
Seattle, WA
1,135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
October 15, 2026
In June 2026, we purchased a new Hyundai from this dealership. This review covers the finance office conduct and the after-sale experience, not the vehicle itself. During the F&I process, we agreed dealership. This review covers the finance office conduct and the after-sale experience, not the vehicle itself. During the F&I process, we agreed to purchase several add-on products, including a RoadVantage protection plan and prepaid maintenance. Separately, a $799 GPS/anti-theft product flashed by on the screen — the finance manager said "that's part of your package" — and it was swiped away before we could accept it, decline it, or ask any questions about it. It never appeared as its own line item on the purchase order; the charge was folded into the vehicle price itself. We had no realistic opportunity to decline this product. When we were handed the keys to inspect the vehicle on the lot — before any paperwork was signed — the Monroney label was already off the window. We later found it in the glovebox. At delivery, accessories we had not requested were sitting in the trunk, and a GPS unit was plugged into the car's OBD2 port. The salesman who walked us out talked continuously until we left, so there was no realistic opportunity to ask questions about what we had actually purchased. Days later, having reviewed the paperwork at home, we requested cancellation of our add-on products in writing on June 12. What followed was months of phone runaround, written correspondence that went unanswered, and calls to the General Manager that rolled to an unattended voicemail and were never returned. The $9,162 refund for the cancelled products did not arrive until September 1 — nearly three months after our cancellation request and only after we escalated the matter to the state Attorney General's office, Hyundai Customer Care, and ultimately Hyundai Motor Finance, who also questioned the products that were packaged into the deal and stuffed into the price of the car on the invoice as they were not properly disclosed on the contract paperwork that was sent by the dealership to HMF. The $799 GPS charge was never resolved, and our formal demand letter went unanswered. I'd encourage anyone buying here to review the Monroney label and every line of the purchase order — and specifically ask which charges are dealer-installed add-ons versus part of the vehicle price. Go in knowing how this dealership does business and buyer beware. More
by Iehardia
October 08, 2026
Glad that I went to Seattle Hyundai experience over there was beyond expectation, Abdul was my sales person and took care of me and my family into getting a vehicle that we were happy with and the price was was beyond expectation, Abdul was my sales person and took care of me and my family into getting a vehicle that we were happy with and the price was very fair didn't negotiate More
by Mohamedaspen
Employees Worked With
October 08, 2026
Abdul provided excellent customer service. He was patient, professional, knowledgeable, and made the entire car-buying experience smooth and stress-free. He was patient, professional, knowledgeable, and made the entire car-buying experience smooth and stress-free. More
by ilhansalad26
Employees Worked With
September 07, 2026
Victor Soto is knowledgeable, curious to know important features for you, and he does an excellent job of explaining features and differences in models. We bought an Ioniq 5. I would say he is the most h features for you, and he does an excellent job of explaining features and differences in models. We bought an Ioniq 5. I would say he is the most helpful, and friendly, car salesperson to sell me a car. Ever. He also helped us get a reasonable trade for our Tucson. More
by marwicks55
Employees Worked With
Victor Soto
July 13, 2026
Victor made the experience of finding the right fit for my family EXTREMELY easy. Super helpful and friendly team. Found the right vehicle and they worked HARD to get me a good rate AND a good trade in val my family EXTREMELY easy. Super helpful and friendly team. Found the right vehicle and they worked HARD to get me a good rate AND a good trade in value. Very happy. More
by Adam F
Employees Worked With
Victor Soto
July 03, 2026
This place is terrible. They only care about making the sale. After that you will get nothing from them. They will never return your calls or emails or anything. The worst a They only care about making the sale. After that you will get nothing from them. They will never return your calls or emails or anything. The worst at follow-up or any sort of customer service. More
by TAKEOFF321
Verified CustomerJune 30, 2026
I had an excellent experience purchasing my Hyundai Kona from Victor at Seattle Hyundai. From the moment I arrived, Victor was friendly, professional, and extremely knowledgeable about the vehicle. He took from Victor at Seattle Hyundai. From the moment I arrived, Victor was friendly, professional, and extremely knowledgeable about the vehicle. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured throughout the process. What stood out most was how well I was treated from start to finish. Victor made sure I was comfortable, informed, and confident in my decision. The entire team at Seattle Hyundai helped make the buying experience smooth, efficient, and enjoyable. I truly felt taken care of every step of the way. If you're in the market for a new vehicle, I highly recommend working with Victor at Seattle Hyundai. Thank you for making my car-buying experience such a positive one More
by kara.f
Employees Worked With
Victor
June 12, 2026
Dealership manager and sales team offered us a promotion from Hyundai that either wasn't available to us or it wasn't processed correctly. Hyundai finance is now charging us $1k for that invalid promotion. from Hyundai that either wasn't available to us or it wasn't processed correctly. Hyundai finance is now charging us $1k for that invalid promotion. We've been contacting managers, sales, and the accounting department. Had to make dozens of calls and texts, drove 45 mins, three different times to speak in person. At first they said that they were not responsible, that they would only cover 1/4 of the fee, nothing was promised from them to us, and then that they were working with Hyundai to work something out. It's been months, they would never return my calls and continually say that they are looking into it. More
by ABGUZMAN
Employees Worked With
June 08, 2026
Sheyla provided excellent service, answered all our questions, put together a great financing package and has followed up with us to ensure we are completely satisfied with our new car. Thank you! questions, put together a great financing package and has followed up with us to ensure we are completely satisfied with our new car. Thank you! More
by PBSWEEPER
Employees Worked With
June 08, 2026
The sales are straightforward with the price. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. Shafi Sammi Mahdi help me get the second key. Thank you. More
by Xiachen
