Seattle Hyundai

I had an excellent experience purchasing my Hyundai Kona from Victor at Seattle Hyundai. From the moment I arrived, Victor was friendly, professional, and extremely knowledgeable about the vehicle. He took from Victor at Seattle Hyundai. From the moment I arrived, Victor was friendly, professional, and extremely knowledgeable about the vehicle. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured throughout the process. What stood out most was how well I was treated from start to finish. Victor made sure I was comfortable, informed, and confident in my decision. The entire team at Seattle Hyundai helped make the buying experience smooth, efficient, and enjoyable. I truly felt taken care of every step of the way. If you're in the market for a new vehicle, I highly recommend working with Victor at Seattle Hyundai. Thank you for making my car-buying experience such a positive one More

Dealership manager and sales team offered us a promotion from Hyundai that either wasn't available to us or it wasn't processed correctly. Hyundai finance is now charging us $1k for that invalid promotion. from Hyundai that either wasn't available to us or it wasn't processed correctly. Hyundai finance is now charging us $1k for that invalid promotion. We've been contacting managers, sales, and the accounting department. Had to make dozens of calls and texts, drove 45 mins, three different times to speak in person. At first they said that they were not responsible, that they would only cover 1/4 of the fee, nothing was promised from them to us, and then that they were working with Hyundai to work something out. It's been months, they would never return my calls and continually say that they are looking into it. More

Sheyla provided excellent service, answered all our questions, put together a great financing package and has followed up with us to ensure we are completely satisfied with our new car. Thank you! questions, put together a great financing package and has followed up with us to ensure we are completely satisfied with our new car. Thank you! More

The sales are straightforward with the price. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. It's a present experience. The second key for the car was missing when I purchased the Ioniq 5. There was a slight delay in getting the second key. Shafi Sammi Mahdi help me get the second key. Thank you. More

It's a very good experience for my visit to the service center in Hyundai Seattle. center in Hyundai Seattle. More

I was impressed and well supported during the purchasing period, which was a total of about three days, all managed off site by text, email and phone. Taking delivery was not as good an experience. I was gi period, which was a total of about three days, all managed off site by text, email and phone. Taking delivery was not as good an experience. I was given the key and sent home. I had test driven a similar car elsewhere, so knew I wanted the car, but some time with it on site would have helped me learn some of the aspects of it that I am only finding out weeks later. I was to receive an adapter for the charger in the mail, coming from the dealer. Two weeks later that has not arrived. The Finance office experience was superb. Kacy did a great job of explaining all aspects of the financing and optional coverages. More

A typical car dealer. Advertise a price then pile on the markups when you get there. I told them I did not want ANY of their fluff. They argued and kept putting them on Advertise a price then pile on the markups when you get there. I told them I did not want ANY of their fluff. They argued and kept putting them on, One was the Waypoint for $799. I said no and crossed it off. They also refused to honor the advertised interest rates, I was paying it off the following week anyway. I get in the finance office and there is Waypoint paperwork. I said I declined that and crossed it off the deal. After discussing with the "manager" they said it can't be removed, take it or deal is off. I ended up signing since I already had a headache and it had been a few hours. The waypoint duplicates what the car already does as far as tracking, geofencing and a lot of other warnings. It is redundant. They told me it pays an additional $5000 if my car is stolen, it does not. It reimburses up to $5000 of qualified expenses. They do not give you paperwork there, which is nice, but later reading the Waypoint contract it says it is non-cancelable. They also said the device can't be removed, I removed it in less than a minute with no tools. It uses a jumper on the OBD II port with a wire leading to the GPS module inside the kick panel. Just unplug it at the OBD port and pull the wire to lift out the module. Truly another dishonest shady dealer. My sales person was young and fairly new. It's a shame they are teaching young people that being deceptive and dishonest is how to do business. More

Arrived at opening to test drive a new car and ended up purchasing a new Ionic 5 with all the bells and whistles. Easy and relaxed experience and Matt Leavitt even went the extra mile to show us how to use purchasing a new Ionic 5 with all the bells and whistles. Easy and relaxed experience and Matt Leavitt even went the extra mile to show us how to use some of the features before we drove it off the lot. This was my 2nd time purchasing a new car from this dealership and I would recommend them to anyone. More

Great experience for first time service. Will keep coming back for my service needs! Thanks!! Will keep coming back for my service needs! Thanks!! More