Seattle Hyundai

We recently purchased a vehicle from Hyundai of Seattle and had a mostly positive experience. The buying process went smoothly, and both Rachel and Terran were friendly, professional, and easy to work with and had a mostly positive experience. The buying process went smoothly, and both Rachel and Terran were friendly, professional, and easy to work with. They made the process feel low-pressure and efficient, which we really appreciated. The only issue we encountered was with the title registration paperwork. We were told a FedEx envelope would be sent, but despite multiple follow-ups, we never received it. That part of the process could have been handled better. Overall, we’re happy with our purchase and the service we received, and would still recommend Hyundai of Seattle—with a note to double-check follow-through on post-sale paperwork. More

sales person did not know about the car I was interested in Ionic 5. There was no information booklit. I stood around for about 10 min before I was able to get the attention of any sales person. The sales p in Ionic 5. There was no information booklit. I stood around for about 10 min before I was able to get the attention of any sales person. The sales person seemed bothered that I was interested in other car colors becides black. When I asked what colors were available they had no idea. I had to walk the lot to locate other car colors. Overall a terible car leasing experence. I will not be leasing from these guys again. More

Joshua in finance was excellent to work with. Explains everything and looks for ways to help. The sales team seems to be to interested in their phones and not to invested in going the extra steps Explains everything and looks for ways to help. The sales team seems to be to interested in their phones and not to invested in going the extra steps to provide a great customer experience. More

Extremely unprofessional experience. I've never dealt with a dealership like this before. I had concerns about a car I recently purchased and reached out multiple times—via email, phone I've never dealt with a dealership like this before. I had concerns about a car I recently purchased and reached out multiple times—via email, phone calls, and even in-person visits—but received no meaningful response. To make matters worse, when I was able to speak with Matt, he hung up on me while I was explaining the issue. This level of customer service is unacceptable and deeply disappointing. More

They run a smooth operation. Friendly, knowledgeable, and attentive. But too much waiting to complete each phase. Friendly, knowledgeable, and attentive. But too much waiting to complete each phase. More

Fantastic service! Jhaziah was very professional and courteous. Very smooth transaction and will definitely recommend him to anyone who are looking for a new car. Jhaziah was very professional and courteous. Very smooth transaction and will definitely recommend him to anyone who are looking for a new car. More

Good service, I like the attention to my needs. Thank you for your dedication and service Thank you for your dedication and service More

Very pleased with the quick turnaround in installing recall items. Also, with the recommended service items recall items. Also, with the recommended service items More

Extremely disappointing — misled by finance, then completely ignored Josh repeatedly told us that the excess wear and tear package would waive the $400 lease turn-in fee — a key reason we agreed t completely ignored Josh repeatedly told us that the excess wear and tear package would waive the $400 lease turn-in fee — a key reason we agreed to purchase it. But after going through all the paperwork, there’s zero mention of this waiver anywhere. If that wasn’t accurate, then we were clearly misled. Worse, we’ve tried multiple times over the past two weeks to get in touch — emails go unanswered, voicemails get ignored, and when I finally called again and asked to be directed to the finance manager, they hung up on me. It’s a terrible look for a dealership to be this aggressive during the sale and then vanish when you have a concern — especially when it involves potential misrepresentation during the finance process. More

Deal went smoothly. Easy to work with. Got the car I wanted at the right price Easy to work with. Got the car I wanted at the right price More