2,002 Reviews of Scranton GMC of Vernon - Service Center
The Service Dept, especially Dave, went above and beyond in servicing my Encore GX. Due to a punctured tire, Dave squeezed me in, fixed the tire and even did the service that wasn’t scheduled until the foll in servicing my Encore GX. Due to a punctured tire, Dave squeezed me in, fixed the tire and even did the service that wasn’t scheduled until the following week. This saved me a return trip. Excellent customer service! More
Everyone was very pleasant and helpful. Every step of the process was explained to me. Waiting area was clean and comfortable. I was there for a recall part replacement and it was comple Every step of the process was explained to me. Waiting area was clean and comfortable. I was there for a recall part replacement and it was completed very quickly. More
Service Mgr is very professional, friendly, knowledgeable. Ashley is courteous and very accommodating. The service was prompt and complete. This is the best GM service center in the state. knowledgeable. Ashley is courteous and very accommodating. The service was prompt and complete. This is the best GM service center in the state. More
Great customer service and turnover for the work required. Jeff at the service center was available at every corner. required. Jeff at the service center was available at every corner. More
Scranton Cadillac is always willing to work with you and everyone is courteous to me. everyone is courteous to me. More
Very good service professional and friendly. Good waiting area also. I will be back for service in October. Good waiting area also. I will be back for service in October. More
This place is a rip off. Mechanics is terrible, Soon as you drop your car on in service forget about it$$$$$ Mechanics is terrible, Soon as you drop your car on in service forget about it$$$$$ More