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2,002 Reviews of Scranton GMC of Vernon - Service Center
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Verified Customer
May 19, 2022
Poor attitude by service man that is assigned to me. He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to th He changed his time to call and advise me if my vehicle would be ready. When I finally got ahold of him the next day, he said he had listened to the tape recording of the call, he never said he was going to get back to me. In a way, he was right. I had said”so you will call either way (referring to the car being ready that day or the following) he said ok. Next day it was ready and haven’t had any problem. I truly didn’t want to answer your email as I have had such good luck with almost everyone in the front of the building, including upstairs. Also, Beverly in service has been outstanding! Since Tom retired the dealership has really taken a step down. Last year we had a transmission problem with the car, which makes me wonder why we got what we were told was the last Caddy they were getting “certified “. It had maybe 7,000 miles on it, and we are only at 29,000 now. I’m sorry that I had to write this, but, this is our third Cadillac. More
by lynnjones571
Employees Worked With
Other Employees :
Fred Nassiff, David Rogers, Ashley Corey
May 18, 2022
It was great! They finished really quickly and keep me advise of things that needed to be done They finished really quickly and keep me advise of things that needed to be done More
by Jgteddy
May 18, 2022
Dave Rogers was really pleasant to deal with. He had your mechanic go for a ride with me to indentify the problem I have been having for over 10,000 miles. He had your mechanic go for a ride with me to indentify the problem I have been having for over 10,000 miles. More
by jim.titus53
Employees Worked With
T J ?, David Rogers
May 17, 2022
I am very happy with the service I’ve received at Scranton Motors!! The customer service is impeccable! I will certainly only come to this location for my GMC. Scranton Motors!! The customer service is impeccable! I will certainly only come to this location for my GMC. More
by jessika_holmes
May 15, 2022
Incredibly efficient and organized dealership. Everyone in the service department fantastic job. Best service experience ever! Everyone in the service department fantastic job. Best service experience ever! More
by rzeidenberg67
Employees Worked With
Other Employees :
David Rogers, Ashley Corey, Jeff Borovicka
May 15, 2022
Initial contact sets the stage…. Ashley is always so pleasant, love her personable personality. I have a luxury vehicle, I’m thankful for luxury treatment. Scranton is my preferen Ashley is always so pleasant, love her personable personality. I have a luxury vehicle, I’m thankful for luxury treatment. Scranton is my preference, great staff, great service and I definitely appreciate the wash upon leaving every visit. More
by ms.danitawilson
Employees Worked With
David Rogers, Ashley Corey, Jeff Borovicka
May 13, 2022
Kind greeting with concern for the car’s issues, very curtious and with the pickup and drop Off processes. curtious and with the pickup and drop Off processes. More
by PAS060905
