Scranton GMC of Vernon - Service Center

This is a service dept that really seems to have the customer's concern as a focal point. Ashley did her best to get my appointment scheduled for as soon as possible, considering very short notice. Davi customer's concern as a focal point. Ashley did her best to get my appointment scheduled for as soon as possible, considering very short notice. David Rogers displays good professional courtesy and patience trying to understand the issue while trying to figure out the solution with his mechanical team. All work done thus far has been exemplary. This department has gained my trust, which is not an easy task to accomplish. I feel fortunate that I purchased the Colorado from Scranton and have their Vernon Service Center to help me out. More

Very helpful even a month after my purchase. Came back for checkup on a warning light on the truck, David in the service department quickly took care of my needs. Came back for checkup on a warning light on the truck, David in the service department quickly took care of my needs. More

I am hard of hearing but everyone at Scranton Motors have been very patient with me and respectful been very patient with me and respectful More

I’ve been here a few times and it’s always been fast and easy service. easy service. More

I wasn't happy that the service department claimed to be short handed which causes a tech to rush the cars in and out faster than they should be .the service tech had to work on a different car.which ment short handed which causes a tech to rush the cars in and out faster than they should be .the service tech had to work on a different car.which ment my vehicle got pushed to the side.which in turn caused me to be without a vehicle for 3 days because I made an appointment on a friday.but they were able to figure the problem out a get the vehicle back to me. More

Greate sevice very helpful and knowledgeable staff. Oil changes there are cheaper than your typical jiffy lube type places Oil changes there are cheaper than your typical jiffy lube type places More

Tire change. Running rough now. Question if they are balanced properly. Have to bring car back for transmission specialist Running rough now. Question if they are balanced properly. Have to bring car back for transmission specialist More

Dave helped me. He was very thorough and professional. A pleasure to work with. Knowledgeable and very coordinated with the service team. I was able to get a ride ho He was very thorough and professional. A pleasure to work with. Knowledgeable and very coordinated with the service team. I was able to get a ride home after I dropped my car off, which was a big help. More

Everyone involved was professional and courteous! No problems with the work or the amount of time taken. Answered all of my questions. I would recommend! No problems with the work or the amount of time taken. Answered all of my questions. I would recommend! More