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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,002 Reviews
Call Service Center (860) 872-9145

2,002 Reviews of Scranton GMC of Vernon - Service Center

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June 24, 2022

They were awesome at getting my car fixed in good time. Service department is awesome. More

by DARYLMRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cassanza
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June 24, 2022

Great service everyone was nice especially Bev and Ashely the Service manger was great also. More

by SJJUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey, Jeff Borovicka
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June 23, 2022

Excellent service with vehicle completed ahead of schedule. Service technician was very polite and knowledgeable about my vehicle More

by ComKABRAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
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June 23, 2022

Very accommodating. A little pricey but work done in a timely manner. Great service advisor team. More

by doolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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June 23, 2022

Frank is always helpful, quick to take my car in and check it out , will recommend to anyone More

by PMONTEROJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
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June 23, 2022

Recalls are clearly not a priority, wasted half my day with no resolution. Then when they brought my car around, no one even told me More

by jessuka_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
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Jun 23, 2022 -

Scranton GMC of Vernon responded

We are so sorry that so much of your time was spent here and your recall issue was not resolved. With only a screen name to reference, I am unable to pull up your appointment details and see why the recall wasn't addressed. However, I would be happy to escalate your concerns to management if you would find that helpful. Please just respond to this review, privately if you prefer, with your full name and the best method and time to contact you. Thank you for the feedback, and have a great night.

June 22, 2022

Courteous and helpful team. I always feel confident with their work and the value they provide. More

by Glynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
My friendly shuttle driver!, David Rogers
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June 22, 2022

Everyone (Jeff) was very helpful professional & followed through on what they said they would. Liked the text message communication as well More

by keith57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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June 18, 2022

The service department is a great group that always goes above and beyond to make sure you are taken care of. More

by MRRUEDE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rogers
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June 18, 2022

Work with me to get best deal Ffinance department didn’t help at all they recommended a service contract and that company wouldn’t honor the contract. More

by Rpleblond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Ashley Corey, Jeff Borovicka
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