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2,002 Reviews of Scranton GMC of Vernon - Service Center
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July 01, 2022
I have been dealing with the service department since May 26th for the same problem. The service advisor I have been dealing with very rarely returns calls and does not keep me informed where we are in the 26th for the same problem. The service advisor I have been dealing with very rarely returns calls and does not keep me informed where we are in the process of getting my issued resolved with my extended warranty I have. I have spoken with my warranty company several times and get informed that they are waiting to hear from the service center. More
by jackiejenks
Verified CustomerEmployees Worked With
David Rogers
July 01, 2022
Jeff from the service department did an exceptional job collaborating me in a break down situation - going the extra mile to repair my vehicle quickly despite a full schedule so I could make it to my desti collaborating me in a break down situation - going the extra mile to repair my vehicle quickly despite a full schedule so I could make it to my destination in time for my flight. I greatly appreciate him and the team being so flexible and accommodating! More
by Craig
Employees Worked With
David Rogers, Jeff Borovicka
July 01, 2022
Service advisor was very professional . I was greeted in a timely manner. Work was performed in a timely manner . Very happy with the dealer. I was greeted in a timely manner. Work was performed in a timely manner . Very happy with the dealer. More
by PRUSSELL0
Employees Worked With
Jeff Borovicka
June 30, 2022
Brought my corvette in for air conditioning not blowing cold. Issue was resolved and back to me on the same day. cold. Issue was resolved and back to me on the same day. More
by john410
Employees Worked With
Other Employees :
David Rogers, Ashley Corey, Jeff Borovicka
June 30, 2022
2020 GMC Sierra My first experience using Scrantons service department and I was treated as if I was a customer for years. They scheduled a ride to and from my office, very impressed. David in service service department and I was treated as if I was a customer for years. They scheduled a ride to and from my office, very impressed. David in service was extremely good to work with. David L More
by gritty-truest.0k
Employees Worked With
David Rogers
June 29, 2022
My car broke down, I had it towed here. Never having done business at this dealership before I was told their schedule was full but would do there best to get me in. They did just that. Never having done business at this dealership before I was told their schedule was full but would do there best to get me in. They did just that. Knowing I am from Maine and stuck in Conn. It was great service that got me out of a jam. Thank you Frank for helping me out More
by Joeciriello
Employees Worked With
Frank in Service
June 28, 2022
I can’t say enough about the Service Department. They always are so helpful when I call. They get me in very fast and explain everything to me in detail before doing any work on my car. It’s always They always are so helpful when I call. They get me in very fast and explain everything to me in detail before doing any work on my car. It’s always a pleasure to see everyone with friendly smiles! They again explain the invoice in detail. Always a pleasure! Thank you, Jane Jones More
by jjones7971
Employees Worked With
June 25, 2022
Took the vehicle for an estimate $2600 to replace power steering pump, and a mass of switch for the windows. 500 in parts 2100 labor NO THANK YOU. Sad steering pump, and a mass of switch for the windows. 500 in parts 2100 labor NO THANK YOU. Sad More
by NELDEE1292
Employees Worked With
Frank
