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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,002 Reviews

2,002 Reviews of Scranton GMC of Vernon - Service Center

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November 05, 2023

Was able to get an appointment quickly. Car was ready when promised. Staff were friendly. More

by sarahszczebak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

I do all my Buick service at Scranton, and have always been very satisfied with my experiences and the staff. My last visit, however was for an emergency visit where my car was towed in due to dead batter More

by STREETSMARTMANAGER
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
November 02, 2023

Friendly folks. They could be a bit more attentive to the work performed. Every time I go for an oil change, they forget to reset the milage percentage and or to pl More

by joesiciliano365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willi
Nov 04, 2023 -

Scranton GMC of Vernon responded

Thank you for giving us such constructive feedback. The service manager has already spoken to the service advisor and technician who worked on your vehicle, let them know that they need to be more vigilant about these things. It may seem like a small thing on our end, but to the owner of the vehicle, it's an important one. Thanks again, and have a great weekend!

October 29, 2023

Great customer service and quality workmanship. I've only used Scranton to buy my trucks. More

by dwarfboy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 22, 2023

I had a good experience during service for a oil change at Scranton Motors good service. More

by tw40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Very courteous and professional loved the service. I would recommend them highly to my friends More

by jjcolon623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 19, 2023

Very friendly and helpful well maintained and a pleasure to work with thank you senio More

by ksenio456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 13, 2023

After driving into the service bay, Huckleberry and I were greeted immediately and professionally. Having an appointment, the attendant knew why I was there [radio cutting out] and offered me to wait at More

by PETEARSENAULT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa - Service Department
October 11, 2023

Jeff was very courteous. He came right out to meet me and took my keys and got me going immediately. It was a pleasant experience. More

by CKAYLIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
October 02, 2023

Super nice ppl to deal with Easy in and out service on my 22 gmc truck More

by Cranegmc
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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