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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
1,955 Reviews

1,955 Reviews of Scranton GMC of Vernon - Service Center

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May 21, 2023

Frank and the staff made the service experience effortless and smooth. From getting a Lyft to and from work to clear and timely communication, it was much appreciated! More

by DEENA.COTOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

The people in the service department are very professional and have been very helpful in answering my questions. More

by GRECO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Awesome, professional service with the customer and his/her needs in mind. My wife and I have been customers with Scranton for about 35 yrs. Over the years we purchased 10 cars - Pontiac vans to Cadil More

by robert.mckay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Evan Blanchette, Ashley Corey, Jeff Borovicka
May 17, 2023

Very satisfied with the staff, their professionalism customer service skills. They meet my expectations completely More

by Mary.santangelo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience More

by vcavaliere
Recommend Dealer
Yes
Employees Worked With
David Zhilyaev, Angelo Banning
May 13, 2023

Awesome service department with a no game's approach to vehicle maintenance. I'll probably purchase my next new vehicle from this dealership. More

by DARREN.OLDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

I've been having a recurring electrical problem with my 2017 CTS that a new battery didn't solve. The Scranton Service Dept. took extra time—with my blessing—to track the problem down. I appreciate their p More

by mhelechu
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
May 10, 2023

Convenient, pleasent, satisfied No I would have found it better if they provided a loner car. More

by 4DORMAN@COMCAST.NET
Recommend Dealer
Yes
May 10, 2023

Professional, Courteous, and Friendly staff throughout the whole experience. They were faster than I expected. More

by tdchoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
May 05, 2023

I was informed of what was going on during the day about my 2017 Acadia. That was excellent More

by MARIAARAUJO3663@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Billy
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