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1,955 Reviews of Scranton GMC of Vernon - Service Center
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August 27, 2023
I called Scranton Motors because my stability and traction control light came on and the ABS light came on at first they told me it was gonna be $167 to diagnose it. I dropped it off the night before traction control light came on and the ABS light came on at first they told me it was gonna be $167 to diagnose it. I dropped it off the night before they called me at 7:30 in the morning then they didn’t even diagnose it until 2 o’clock in the afternoon due to short of staff. This is also when they told me they called me since it was three separate things I will be charged $350 to have it diagnosed I said no then he said OK it will still be the 167 for the diagnosis. Once they diagnose the problem, it was all three together issues with the hub on my brake and tire was cracked. They wanted $850 to replace it. I said no. I bought the new hub kit on Amazon GM product for $70. It was replaced in two hours , this dealership is a rip off. More
by TDCUNNINGHAM76
Verified CustomerEmployees Worked With
William Delgado
August 19, 2023
The service department has done a great job of meeting my needs. I have been treated fairly and in a timely manner. needs. I have been treated fairly and in a timely manner. More
by DARREN.OLDFORD
August 06, 2023
The service advisor was very professional and explained the process very clearly. The dealership appeared to be very clean and organized the process very clearly. The dealership appeared to be very clean and organized More
by richard.Pasquarelli
August 05, 2023
Great people, great service! Loved that I can drop my car and pick up after hours if needed. And I’m very grateful I was able to rent a car from you guys while my car was being w Loved that I can drop my car and pick up after hours if needed. And I’m very grateful I was able to rent a car from you guys while my car was being worked on. More
by Ashley
Employees Worked With
Ashley Corey, Jeff Borovicka
August 03, 2023
Never been happier with this team. Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep going but I'll keep it somewhat short. So, thank you all.. from the receptionist when I call for an appointment to checking in with Frank and the mechanics that work on my truck. My business will be with Scranton Motors and the staff. Thank you! More
by dac930
Employees Worked With
