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2,002 Reviews of Scranton GMC of Vernon - Service Center
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April 16, 2021
Not happy , paid for you to look at it , you said you could fix it , $900 in parts , then said couldn’t fix it that way it will be another $1,200 . You would think you could do something with the parts , could fix it , $900 in parts , then said couldn’t fix it that way it will be another $1,200 . You would think you could do something with the parts , you mark them up so much !! Won’t care if you got it right but you didn’t and seem not to really care just keep changing more More
by RICKLOUISON
Verified CustomerEmployees Worked With
Ashley Corey
April 16, 2021
The price for a simple oil change seems to go up every time I come in. Then try to sell me $1200.00 worth of extra services. They did do my recall quickly while I waited. time I come in. Then try to sell me $1200.00 worth of extra services. They did do my recall quickly while I waited. More
by Bob Hiller
Employees Worked With
Oscar
April 15, 2021
Great service, good customer service, service was done fast. Shuttle was available. Everything I asked to get done got done. I was very happy. No better place! 😊👍💪 fast. Shuttle was available. Everything I asked to get done got done. I was very happy. No better place! 😊👍💪 More
by MMACHADO2
Employees Worked With
Oscar
April 15, 2021
Absolutely terrible experience got quoted for work to be done on my vehicle scheduled the work I got a call the morning my vehicle was finished went there to pay and bill Was $700 more than what I got quot done on my vehicle scheduled the work I got a call the morning my vehicle was finished went there to pay and bill Was $700 more than what I got quoted nobody even called to tell me I wouldn’t even of done the work if I do known this was gonna happen last time I will use Scranton motors More
by 2001rollingcoal
Employees Worked With
David Rogers
April 14, 2021
A little hesitant as I bought a 1976 Cadillac Eldorado to the dealership but soon became comfortable with the mechanic who personally made me feel at ease by his knowledge base of my vehicle. the dealership but soon became comfortable with the mechanic who personally made me feel at ease by his knowledge base of my vehicle. More
by knarin
April 13, 2021
I have used this service department a few times. One time was great. One time was acceptable. One time was not so good. The people are very friendly. Simple services such as oil changes tend to take an exces was great. One time was acceptable. One time was not so good. The people are very friendly. Simple services such as oil changes tend to take an excessive amount of time. But I would lean toward the overall service being better than not. More
by ERICMINER410
Employees Worked With
Oscar was very accommodating
April 11, 2021
Oscar was very pleasant to deal with. He made getting service a joy instead of a chore. I hope he is there the next time I have to bring the car in. service a joy instead of a chore. I hope he is there the next time I have to bring the car in. More
by Jgteddy
Employees Worked With
Oscar
April 11, 2021
Always great service. Price was a bit much but in the end, always great service. I hope to go back soon to possibly get an Escalade end, always great service. I hope to go back soon to possibly get an Escalade More
by NATDAUG
Employees Worked With
Other Employees :
Amanda Soucie, David Rogers, Ashley Corey
April 10, 2021
Excellent customer service. Jeff was very friendly and knowledgeable. He answered all my questions and made my first experience with Scranton's service department enjoyable. knowledgeable. He answered all my questions and made my first experience with Scranton's service department enjoyable. More
by lchalk1090
Employees Worked With
Jeff
April 09, 2021
Very disappointed to have grease marks left on my driver door black panel and on my center pillar white vinyl trim. Inexcusable. I take meticulous care of my Lacrosse. door black panel and on my center pillar white vinyl trim. Inexcusable. I take meticulous care of my Lacrosse. More
by pab37
