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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,002 Reviews

2,002 Reviews of Scranton GMC of Vernon - Service Center

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May 29, 2021

The service department is competent, attentive to customer needs. The service person was professional and helpful. I have confidence that the mechanical work done on my car was done properly with k More

by voiceofdave7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, service advisor. Sherman, technician
May 29, 2021

I have been using this dealer for 6+ years after I bought my car out of state and had a problem with it the first day. They took it right In fixed it and never had any issues with it again. Have brought it t More

by mlarms75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service, Ashley Corey
May 29, 2021

There is no requirement for people to wear face mask at this center and nobody wears mask from staff to customers. Please enforce mask policy in this place even many people might already get vaccinated at More

by turtle.gu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Scranton GMC of Vernon responded

We’ve closely and consistently followed the CDC’s recommendations in regards to masks. Given the updated guidance from the CDC and the governor, we no longer require fully vaccinated guests or staff to wear face coverings in our dealership. Face coverings continue to be strongly recommended for anyone who has not been fully vaccinated and we continue to follow our increased safety and cleaning measures.

May 28, 2021

Everyone i worked with was so accommodating and helpful with all my service needs. Thank you so much, I will be back again and again! More

by acorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey
May 28, 2021

Efficient, prompt and courteous service. I excelled! Efficient, prompt and courteous service. I excelled! Sets a standard for car dealers. Have had many encounters and they have always been excellent More

by Nbrooksmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, David Rogers, Ashley Corey
May 27, 2021

Great service at scranton, friendly staff,, they are very thorough and while they recommend extra service items there's no pressure to get them done. highly recommend others use them for their service needs More

by JOEYBIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, David Rogers, Ashley Corey
May 25, 2021

The team at Scranton is always friendly and communicative towards my wants and needs. We discussed the next important service at 60,000 miles and that helps me plan. I appreciate that about them. More

by RYBAKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
May 24, 2021

Easy, courteous and fast a pleasure to be able to call and get an appointment very quickly. Always friendly on the phone and very accommodating More

by Hstavens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
May 24, 2021

An amazing experience once again!! Jeff is awesome and always keep me up to date on what’s going on and he’s just a really nice guy. Everyone there is!! More

by NELCRUZ28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff , Ashley Corey
May 24, 2021

They fixed my recall issues in a very short period of time and delivered my car to my home. Friendly and professional employees. Very satisfied More

by JAMIE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Ashley Corey
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