2,002 Reviews of Scranton GMC of Vernon - Service Center
The service department is competent, attentive to customer needs. The service person was professional and helpful. I have confidence that the mechanical work done on my car was done properly with k customer needs. The service person was professional and helpful. I have confidence that the mechanical work done on my car was done properly with knowledge and skill. More
I have been using this dealer for 6+ years after I bought my car out of state and had a problem with it the first day. They took it right In fixed it and never had any issues with it again. Have brought it t my car out of state and had a problem with it the first day. They took it right In fixed it and never had any issues with it again. Have brought it there ever since for all service. I recently bought a truck from another dealer and regretted it because of the customer service. I called Scranton with a recent issue and they were very happy to help me. From now on the truck will go there too. The service department is amazing no matter who you talk to. They definitely care for their customers and their reputation by extension. I highly recommend this dealer to anyone that needs service on their car. They take their jobs seriously, never try to oversell you and you go away with a comfort level you won’t get anywhere else. Well done Scranton! Keep up the good work. More
There is no requirement for people to wear face mask at this center and nobody wears mask from staff to customers. Please enforce mask policy in this place even many people might already get vaccinated at this center and nobody wears mask from staff to customers. Please enforce mask policy in this place even many people might already get vaccinated at this time. The repair service is as good as always. More
Everyone i worked with was so accommodating and helpful with all my service needs. Thank you so much, I will be back again and again! with all my service needs. Thank you so much, I will be back again and again! More
Efficient, prompt and courteous service. I excelled! Efficient, prompt and courteous service. I excelled! Sets a standard for car dealers. Have had many encounters and they have always been excellent Efficient, prompt and courteous service. I excelled! Sets a standard for car dealers. Have had many encounters and they have always been excellent Will always be our first choice More
Great service at scranton, friendly staff,, they are very thorough and while they recommend extra service items there's no pressure to get them done. highly recommend others use them for their service needs thorough and while they recommend extra service items there's no pressure to get them done. highly recommend others use them for their service needs More
The team at Scranton is always friendly and communicative towards my wants and needs. We discussed the next important service at 60,000 miles and that helps me plan. I appreciate that about them. towards my wants and needs. We discussed the next important service at 60,000 miles and that helps me plan. I appreciate that about them. More
An amazing experience once again!! Jeff is awesome and always keep me up to date on what’s going on and he’s just a really nice guy. Everyone there is!! always keep me up to date on what’s going on and he’s just a really nice guy. Everyone there is!! More
They fixed my recall issues in a very short period of time and delivered my car to my home. Friendly and professional employees. Very satisfied time and delivered my car to my home. Friendly and professional employees. Very satisfied More