Scranton GMC of Vernon - Service Center

Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. appreciated! Would consider buying another vehicle in the future. More

Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

They lied . Bunch of crooks Tom and Megan I wrote a let to and there no better Bunch of crooks Tom and Megan I wrote a let to and there no better More

Great service. Explanation of work was perfect. Communication was awesome. i will continue to use the service department here in Vernon. Billy and the rest of the s Explanation of work was perfect. Communication was awesome. i will continue to use the service department here in Vernon. Billy and the rest of the service department were super helpful and super pleasant to work with. Keep up the great work. Thank you. More

Salesman did an outstanding job. Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if r Had issues with rear rims. Both management and service departments were completely uncooperative. They offer of fixing the rim and a $500 credit if rims couldn't be fixed is inadequate towards the new rims which cost roughly $2300. That is in spite of review of photographs from when we had first looked at the truck that showed the damage both of those rims. It was incredibly difficult to deal with service manager when his mind was already made up about the damage to the rims prior to our arrival. Mr. Zeidenberg, in my opinion, is not management material especially considering his prior background. Being a family run business we were hoping to support another family run business where we buy three vehicles for our fleet every year. However for a firm who paid for a vehicle in full, and the abysmal treatment we received from Mr. Zeidenberg, we will never return to Scranton Motors again. Nor would ever recommend to this dealership to friends, family, and colleagues. In fact we would recommend against using them all together as a result of the despicable treatment Mr. Zeidenberg subjected us to when we first approached him over this issue. We have gone to a different dealership locally who have been exponentially more helpful in resolving the issues we encountered with a brand new vehicle. More

Routine 20K service check which included professional service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. service from the time I drove in until departing. Frank as always, kept me informed of my vehicles progress as I waited. All the best - Stay safe. More

Great service as always. We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon We seem to be there a lot with our car but always treated fairly and with courtesy. We are planning to buy or next car there soon More

Great service, friendly and no wait at all. I was offered a lyft ride back home as well as a return ride back to the dealer once the vehicle was ready for pick up. Although there is another GMC I was offered a lyft ride back home as well as a return ride back to the dealer once the vehicle was ready for pick up. Although there is another GMC sealer closer to me I prefer to go to scranton. More

Bill was very attentive and reactive to our needs. The atmosphere is upbeat, with music playing and the employees were smiling. The car was delivered with ease. I rate the experience (5) stars The atmosphere is upbeat, with music playing and the employees were smiling. The car was delivered with ease. I rate the experience (5) stars More