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Scranton GMC of Vernon

Vernon, CT

4.4
2,954 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,954 reviews

August 25, 2022

Professional, courteous, honest. They remembered me from previous visits and made me feel important. They proactively contacted me and were concerned with my convenience. More

by bgudrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
August 24, 2022

Service was great, technology great, overall all very knowledgeable, thank you Frank and Dave, and staff More

by ThomasTHOMASSTANCHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka
August 24, 2022

The service was good,called me with details of what I needed for my truck. More

by staceysweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 23, 2022

They are very helpful and and have my car repaired and running in a very timely manner More

by wkrys1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 22, 2022

Dishonest, misleading, all about money, no accountability, didn’t call to follow through with current status, no customer support, and definitely didn’t care about the problem or the customers More

by MATHEW.BILOSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Scranton GMC of Vernon responded

We are very sorry to hear you had such a negative experience, and would like the opportunity to discuss it with you further. Please respond back to this review with the best time and contact number to reach you. Thank you for the feedback, have a great day.

August 21, 2022

Honest great people to work with staff was up front with questions and answers. !!! Would bring car back again More

by HOGIE5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
August 20, 2022

After years of questionable service at another dealer, I had lost confidence in my mechanic and was stressed out about it. I travel so much & I don’t have the time to worry about if my truck is running righ More

by bServi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Jeff Borovicka, Aaron Chick
August 20, 2022

Very nice personnel at the service counter. They are busy but help out as much as possible More

by Sean1497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 20, 2022

Very courteous,called back quickly when had an opening. Got the job done and called for pick up as soon as it was done.I will be back again and will tell my friends about a great service. More

by Delvampbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
August 20, 2022

The whole service experience from start to finish is excellent. Dan is an excellent service writer and Rob does a superb job over seeing the entire operation. The two young ladies are very polite and p More

by KTRIPP.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey
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