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Scranton GMC of Vernon

Vernon, CT

4.4
2,953 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,953 reviews

August 27, 2022

Rob took care of my service needs with my 22 Escalade very calm and courteous and easy to deal with. More

by SAM SHOAIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
August 27, 2022

Outstanding experience purchasing my vehicle. They will change your mind about what a car dealership is really like or should be. If you have had a less than outstanding experience at other deale More

by DCHANTLOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hamel, Evan Blanchette, Jeff Borovicka, Eric Wright
August 27, 2022

Price was almost triple the quote-said work was harder labor than they thought-sorry More

by Gerry1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Zeidenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Scranton GMC of Vernon responded

Hi Gerry, Well, your frustration is definitely understandable. We try our best to anticipate issues and give accurate quotes, but it's not an exact science. It is unusual that it is as far off as it was in your case, and we do apologize. If there is anything you still have questions on, or if you would like to have a conversation with management, please respond to this review and let us know how we can be of assistance. Thank you for taking the time to leave your feedback, and again, we apologize for the unexpected costs. Take care, and have a safe holiday weekend.

August 26, 2022

All employees are extremely pleasant and sincerely caring about doing as we would like. Very happy customer and I will be returning here at Scranton Buick for further service. I just love your wait More

by Bellamae728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey, Jeff Borovicka
August 26, 2022

Going to Scranton in Vernon, I was welcomed by friendly and knowledgeable staff. Everyone was extremely helpful in finding a car that would best suit my needs. I had a wonderful experience, as it was my fi More

by Allie Blume
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Hamel, Evan Blanchette
August 26, 2022

Absolutely prompt and proffessional I have done business with Scranton motors over 20 Years, Great Staff…Nice Folks More

by Jhornat2277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Schaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Malenfant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager: Jamie!, Jeff Borovicka
August 26, 2022

Once again i got great service today at Scranton Motors service department. I always get excellent service there. Big shout out to Frank and Beverly in the service department. More

by CHAMMER1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kerns, Ashley Corey
August 26, 2022

We have always had incredible service with these guys. Incredibly helpful and accommodating every time we have come there. Jeff is tremendous in his customer service and it makes all the difference. I com More

by Amy Sheikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Jeff Borovicka
August 25, 2022

Professional, courteous, honest. They remembered me from previous visits and made me feel important. They proactively contacted me and were concerned with my convenience. More

by bgudrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
August 25, 2022

Great customer service . Oil change , tires rotated and a clean car. The CT6 is ready for the next adventure. More

by Time2travel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
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