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Scranton GMC of Vernon

Vernon, CT

4.4
2,953 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,953 reviews

September 24, 2022

The service was easy to schedule, prompt, reasonably priced and included everything I wanted done. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
September 24, 2022

Terrific customer sevice with emphasis on personal contact. I cannot stand trying to schedule service on line. I can avoid this with Scranton More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Service advisor was concerned with my best interest from beginning to end. Wouldn’t hesitate to bring my car back. Awesome job! More

by david.rtiresint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
September 22, 2022

Great job car running good now so I'll be back if anything else goes wrong More

by GG Glen X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
September 22, 2022

Great service, everyone was so nice and super helpful! ! Appreciate the support with getting a ride to and from and quick service!! More

by JDORAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
September 20, 2022

Had am fm radio issue charged to diag which usually they take off when repair is found and completed cost 829 dollars for a antenna base 150 dollar part More

by mbrown44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Sep 27, 2022 -

Scranton GMC of Vernon responded

I am so sorry there was such a large discrepancy between what you expected and what you were charged. Was everthing explained to you by your service advisor? If not, or if you have additional questions or concerns, please reply to this review and I will help get you in contact with management to look into the issue further. Thanks so much, and have a great day!

September 19, 2022

I paid the dealership $600 just to diagnose my 07 escalade my total bill was $1500 and as I was pulling out of the dealership my check engine light came on I turned around and asked what is going on More

by loreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Sep 19, 2022 -

Scranton GMC of Vernon responded

Good Morning, We apologize for all the issues getting your vehicle diagnosed. Unfortunately, we can't dig into the specifics of what occurred without some additional information so that we can look you up in our records. However, if you would find it helpful to have a conversation with management, please respond to this review and let us know how we can be of assistance. I would be happy to help get that set up. We do appreciate you for taking the time to leave your feedback, and we hope to speak with you soon. Have a great day.

September 19, 2022

David provided great follow through while my car was at Scranton while keeping posted about any issues that arose. I am very pleased with all Scranton employee’s I dealt with. More

by bobk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
September 18, 2022

I always receive great service from the team at Scranton. I never have to worry. More

by mcgregor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
September 18, 2022

I have only had a great experience with Scaranton Motors. The service department is excellent and very friendly. More

by CHAMMER1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
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