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Scranton GMC of Vernon
Vernon, CT
2,952 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,952 reviews
October 30, 2022
Despite vehicle issues outside of their control, they were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my were able to find the parts needed, quickly, and repair the issues as they arose. Communication was solid, and everything was never in doubt with my warranty covering it. Great job overall. More
by DSTARVISH
Verified CustomerEmployees Worked With
October 29, 2022
The dealership itself was very clean and had a nice layout. The women at the front desk was very cheerful and remembered us from a few weeks prior and even remembered details from our last visit. Evan layout. The women at the front desk was very cheerful and remembered us from a few weeks prior and even remembered details from our last visit. Evan in finance was absolutely phenomenal, best service i have ever received. I also had a great individual help me set up the electronic settings in my truck. This is a great dealership to go to as long as you go to the right salesman. Avoid James Mangene. He was sneaky, rude and condescending. He multiple times spoke about us paying his bills with the kick back and not someone to trust. He treated us like we were stupid, put little effort into the sale and showed no respect. He messed with the price while we were there, putting it up $1000 to get the price he wanted after we negotiated. I had a screenshot of the original price and thats how was caught his little trick. On a positive note I also got to meet the owner and he was very personal as well. Highly recommend the dealership. More
by Disappointed customer
October 28, 2022
The service technician was professional, courteous, and very helpful. My car servicevwas completed when stated. I recommend this dealership highly. very helpful. My car servicevwas completed when stated. I recommend this dealership highly. More
by RJRW72
Employees Worked With
Jeff Borovicka
October 28, 2022
I am not setisfide with this dealer because I give it to my car diagonosis . They said they did but they not give me to the all report to me . my car diagonosis . They said they did but they not give me to the all report to me . More
by chowdhuryshahid78
October 27, 2022
Always friendly, patient and nice. They provide you with the best case options when fixing your car. They provide you with the best case options when fixing your car. More
by Electrickid33
October 27, 2022
Helpful, customer driven focused, new service person but helpful and supported by team, good team work to deliver for customer. helpful and supported by team, good team work to deliver for customer. More
by katie305
October 23, 2022
The Staff was professional from check-in to completion of service. Nothing to complain about in any way. service. Nothing to complain about in any way. More
by Michael
October 23, 2022
Around the middle of October I was smelling gas inside the cabin of my 2019 Buick Encore and my daughter smelled it on the outside. On Oct. 18 the service department checked it out. They were very efficie the cabin of my 2019 Buick Encore and my daughter smelled it on the outside. On Oct. 18 the service department checked it out. They were very efficient and honest about why I was smelling gas inside and outside of the cabin. Apparently, the oil change performed by your service department on Sept. 22, 2022 caused the gas smell because the dip stick was not pushed down all the way. This should not have happened, especially since the oil change was extremely costly: $80.00 instead of $100 because I had a coupon. Thank you for the coupon. The reason for the timeline from the oil change to the service for the gas leak was because I do not drive very often. Sometimes not for 10 days or more. I've had service at Scranton Motors and it has always been exceptional. This oil change was not, but mistakes happen. It was corrected and that's what counts. More
by WALSHFRAN102
Employees Worked With
Shawn Butler
October 23, 2022
Knowledgeable courtius approachable smiling . Answers questions.Looks up any information. We have always been pleased with services. Answers questions.Looks up any information. We have always been pleased with services. More
by NWALL110
Employees Worked With
Jeff Borovicka, Shawn Butler
