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Scranton GMC of Vernon
Vernon, CT
2,934 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,934 reviews
Verified Customer
January 03, 2023
Followed through - on time. Responsive, straight forward, no games. Delivered exactly when they said they would Responsive, straight forward, no games. Delivered exactly when they said they would More
by michael.angus
January 03, 2023
You feel really welcomed as you drive into there service bay and be greeted by there service personal amd knowing that you are at the right place thank you Scranton bay and be greeted by there service personal amd knowing that you are at the right place thank you Scranton More
by ruizeddie80
Employees Worked With
Ashley Corey, Jeff Borovicka
January 03, 2023
So I bought a 2018 GMC Arcadia Denali CPO with 27,000 miles. The salesman was dishonest from the start showing me a different vehicle than the one I inquired aout and not being up front about after comin miles. The salesman was dishonest from the start showing me a different vehicle than the one I inquired aout and not being up front about after coming from MA to CT. A year later after 7,000 miles of highway miles only, and shortly after my 1st free oil change, I am getting my second free oil change and ask them to check the squeaking noise I am hearing when I am breaking. Blown away when they showed me the rust and heat marks on the rotors and the tires, all 4 down to the wear bar. As an essential employee, probably explains why everytime it snowed that last winter even an inch I got stuck and had to call the DPW. Have a problem going into Park position, engine never recognizes it and have to start engine over and over. Secondary to my personal situation, just got it fixed, 2500.00 later at a Certified Dealer which the saleman who of course is no longer there told me to do cause why would I buy a car in CT if I had to drive there each time I needed work???Oh but after finally getting a hold of James Carlin the manager of sales apparently I get to eat the money. Maybe 5 calls to him, one in which I was routed to a Ashley Corey who impersonated him and said she was the manager until I called her out on it. Is this place a zoo??? Then the professional manager after exhausting all measures on the 40,000 piece of crap they sold me, and eating the $2500.00 in repairs cause they couldn't just throw a new pair of tires and breaks on a CPO they were selling me, emailed me on Thansgiving night, when NOTHING was open asking me if he could do anything firther for me and sorry it did not work out. As a Professional myself, this guy now turns around and sends me a taunting email on a holiday???Then the service manager, another joke tells me this is a small family owned business. Well to the family who owns this business, I think your employees need some serious training! Your operating a circus you should be perhaps monitoring a little but closer. More
by orthornnebh
January 02, 2023
I have gone to Scranton Motors for the past couple of years and my experience consistently comes to three words: Professional, transparent, and trustworthy. years and my experience consistently comes to three words: Professional, transparent, and trustworthy. More
by jdorazio1030
Employees Worked With
Jeff Borovicka
January 02, 2023
Everything was great. They fixed ina timely manner and ther vacuumed my car, which I wasn't expecting, it's been over a couple weeks and still running great They fixed ina timely manner and ther vacuumed my car, which I wasn't expecting, it's been over a couple weeks and still running great More
by uptakes
Employees Worked With
Jeff Borovicka
January 01, 2023
This is the most helpful dealership we have done business with. We didn’t feel pushed into a purchase and all people we encountered were friendly and helpful. The used inventory was very clean. with. We didn’t feel pushed into a purchase and all people we encountered were friendly and helpful. The used inventory was very clean. More
by tmo1980
Employees Worked With
