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Scranton GMC of Vernon

Vernon, CT

4.5
2,932 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,932 reviews

June 30, 2023

My brand new truck broke down after a week. Got a rental and I had to put gas in it. Picked up my truck and it had some black stuff all over my fender. I don’t think I’ll be going back to that More

by pawelrobak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Brown
Jul 07, 2023 -

Scranton GMC of Vernon responded

We apologize for the issue with the gas in your rental - we're still struggling just to have rentals available, so the fuel level must have been an oversight on our end. As far as the black residue you found on your fender, have you spoken to anyone in the service department about it? If not, I'd be happy to put you in touch with someone to discuss further. Thanks for the honest feedback and for letting us know the areas where we fell short so we can work on doing better. We appreciate it. Reply back to this review if there is anything else we can do to help. Thanks and have a great night.

June 27, 2023

On contact was pick up of my car once it was completely. Staff was friendly and helpful More

by michelle.tovar2011
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
June 27, 2023

The service department was great in fixing my 2009 GMC 5500. They treated me great and with respect More

by JHOPPE0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey, Jeff Borovicka
June 27, 2023

Service was good all issues were taken care of and no problems have returned. Everyone was professional in handling the repairs More

by DGASKELL83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka, Ron Brown
June 26, 2023

I had nothing but a great experience from everyone involved with the purchase of my new truck. Highly recommended Scranton Motor. More

by vincehrabak
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

My sales woman was very responsive, very courteous and very knowledgeable. She had everything ready to go for me to drive the truck and made my buying the truck very easy. More

by arak35
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Impressive dealer,they care about customer,very unsatisfied with previous dealer,found my new dealer,a+++ More

by zillacamaro
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Very helpful and knowledgeable. They explained everything with no "hard sales" tactics. They kept me informed of everything going on More

by Al Dodd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
June 24, 2023

Still waiting for them to call and say my part is in. Was going to look for a new truck while I waited but not sure now More

by Spamus
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ashley Corey, Jeff Borovicka
Jun 29, 2023 -

Scranton GMC of Vernon responded

Good Afternoon, I believe someone has reached out to you regarding the status of the part you are waiting for, but if that is not the case please give us a call, or respond to this review and we will make sure someone contacts you ASAP. Thanks and have a great day!

June 23, 2023

I'm from Maine was driving thru Connecticut for work truck stopped on I 84 got towed to this dealership and they did everything possible to get me back on my way. Was back up and running the next mornin More

by tbradley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy
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