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Scranton GMC of Vernon
Vernon, CT
2,948 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,948 reviews
July 28, 2023
I will schedule for a specific time to show up for the delivery of my new vehicle when I arrive the vehicle, evidently was not ready I was left standing in the lobby for over an hour waiting for somebody delivery of my new vehicle when I arrive the vehicle, evidently was not ready I was left standing in the lobby for over an hour waiting for somebody to just come in even process the documents. Then, when I was done processing documents documents, the vehicle was paid for I was told to wait and somebody come out and teach me how to operate the features of a new vehicle again I was left standing for a half hour, waiting for someone to show up. Finally the sales guy came out and just did it for whoever was supposed to do it gave me the training and set me on my way. It took me over three hours to pick up a vehicle that was paid for in cash no financing involved very disappointed in the way this dealership sold end delivered the vehicle. Leading up to the delivery, the vehicle, the communications from the two different salesman for salesman was let go in the middle of our process, his communication through email or deplorable. I understand why he was let go The replacement salesman, Angelo, tried his best to get us better service, but it was obvious he did not have the ability to get anybody else to get things done. That would've provided us a much better delivery process. Our overall experience with Scranton motors was at best. Very disappointing. More
by rick@metfin.com
Verified CustomerEmployees Worked With
July 27, 2023
We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grinding on his way home a bit. Brought it back needed rear brakes. Didn't understand how they didn't see that. Then got it back.. again brakes were still grinding a bit. He thought it was because they just did them. It got worse. So we took it somewhere else and it needed front brakes! We were charged half the price going somewhere else. Unreal. Very disappointed! I feel like this was done on purpose! So the routine maintenance was over $1000 and then the rear brakes they did was $800 and then took it else where and it needed the front brakes which were $475. When the truck was running fine all before the "routine maintenance" I am sorry, I will never purchase from them again. They need to make this right! More
by adgagne
July 27, 2023
Although the price of my repair was high. it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered wa it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered was friendly and professional. More
by KEARSEWINDSOR
Employees Worked With
July 26, 2023
Out of state and got us on our way. We truly thank them. Service manager, dealer and all!!! Thanks. We truly thank them. Service manager, dealer and all!!! Thanks. More
by Fluvflite
Employees Worked With
Other Employees :
Fred Nassiff, Jeff Borovicka
July 25, 2023
I came in for a safety recall and was pleasantly surprised at how efficient the service area was run. The job was completed sooner than expected and the vehicle was washed and vacuumed, ( was way to surprised at how efficient the service area was run. The job was completed sooner than expected and the vehicle was washed and vacuumed, ( was way too long since I washed it myself). Thank you More
by henry.ulissi
Employees Worked With
July 25, 2023
Easy to talk to! Easy to believe! She cares about your ease of decisions! Great person to count on. Easy to believe! She cares about your ease of decisions! Great person to count on. More
by PAS060905
Employees Worked With
July 24, 2023
Zero communication between the people in the service department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. More
by KEEVINARZTJR
Employees Worked With
July 23, 2023
Very courteous, informative and accommodating. The service area is clean. Service was quick and satisfying. The service area is clean. Service was quick and satisfying. More
by msilva521
Employees Worked With
July 22, 2023
Attended to me promptly and the wait was only the estimated wait. The waiting area was clean and comfortable. estimated wait. The waiting area was clean and comfortable. More
by TUNNO21
Employees Worked With
