Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,931 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,931 reviews
November 15, 2023
I am the owner of a 2023 GMC Sierra Denali and have had continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I continuous problems with the truck radio cutting out during listening. When listening to radio or CarPlay the audio will cut off intermittently. I've been to Scranton GMC 4 times for the problem and each time the service department updates the computer software as directed by GMC. Clearly this does not fix the problem! I have no issues with Scranton service department, they have been very helpful explaining the work performed and that they must follow GMC guidelines for all warranty work. However; my time is valuable and spending time traveling to the dealership, waiting for software updates to be performed as directed by GMC, only to have the problem NOT resolved - is extremely disappointing and unexceptable! Pete Arsenault More
by PETEARSENAULT
Verified CustomerEmployees Worked With
Alyssa Rustic
November 08, 2023
Had an appointment and had to wait 45 minutes before my truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. truck was brought in the shop. Then another hour for the service to be complete. This was for a routine oil change. More
by Christopher.wells
November 06, 2023
Always seems to be plenty of people to help you out when you stop by with a question or a problem you stop by with a question or a problem More
by DANNANB2
Employees Worked With
November 06, 2023
This was my second vehicle I have purchased in the past 3 years from this dealership. I had good experiences in both transactions. James in sales was great to work with. years from this dealership. I had good experiences in both transactions. James in sales was great to work with. More
by mmartin27
November 05, 2023
Was able to get an appointment quickly. Car was ready when promised. Staff were friendly. Car was ready when promised. Staff were friendly. More
by sarahszczebak
Employees Worked With
November 04, 2023
I do all my Buick service at Scranton, and have always been very satisfied with my experiences and the staff. My last visit, however was for an emergency visit where my car was towed in due to dead batter been very satisfied with my experiences and the staff. My last visit, however was for an emergency visit where my car was towed in due to dead battery. My only complaint had to do with the high amount of $478 to purchase and install a good quality battery. I also had them add some air to my tires. The cost was much higher than the original estimate. More
by STREETSMARTMANAGER
Employees Worked With
Jeff Borovicka
November 02, 2023
Friendly folks. They could be a bit more attentive to the work performed. Every time I go for an oil change, they forget to reset the milage percentage and or to pl They could be a bit more attentive to the work performed. Every time I go for an oil change, they forget to reset the milage percentage and or to place the milage tag reminding one of when is the next oil change. More
by joesiciliano365
Employees Worked With
Willi
October 26, 2023
Great experience with everyone I worked with they made the transaction fast and easy! Great job! the transaction fast and easy! Great job! More
by josh@scrantonpowersports.com
October 22, 2023
I had a good experience during service for a oil change at Scranton Motors good service. at Scranton Motors good service. More
by tw40
Employees Worked With
