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Scranton GMC of Vernon

Vernon, CT

4.5
2,941 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,941 reviews

December 17, 2020

Amanda was great ! Excellent customer service. She is very customer service orientated! Very through and very concerned that I was satisfied with the service I received! More

by chrismtin56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
December 16, 2020

Our salesman was efficient and professional yet warm and friendly. He made us feel comfortable and confident in our purchase. Our finance guy also made us feel informed yet comfortable. We are very happy More

by MICHSEDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
December 16, 2020

Great dealership. The service team is always helpful and friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Trevor Barbersek, David Rogers, Ashley Corey
December 15, 2020

Excellent service always called to let me know what was going on done one that said it will be done very important to meYour service department is very professional and I will always come there and I do no More

by AL30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Trevor Barbersek, David Rogers, Ashley Corey
December 12, 2020

My experience with Scranton Cadillac Buick GMC and all the service personal has always been to the highest quality. Amanda has always served my automotive needs with great skill. More

by JOELJAKIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
December 09, 2020

Can’t believe I test drove a car, spoke about the deal and bought the car with all the amenities I needed that night. Happy! More

by GREENSHOES1830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
December 08, 2020

I brought 2018 Cadillac for oil change and ‘shake’ at certain speeds. Long story short they said I didn’t have a warranty (I do), then that it wasn’t approved and delayed me getting car back for almost a More

by LEN.BELL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Dec 24, 2020 -

Scranton GMC of Vernon responded

Mr. Bell, Please accept our apologies for all of the confusion regarding your warranty coverage during your recent visit. I don't have all the details of your specific coverage, but I have passed your feedback along to management, and if you have any additional questions or concerns regarding the policy, the Service Department director would be happy to discuss it with you further. His name is Mike Conlon, and he can be reached at 860-872-9145 or by email at MikeC@scrantonmotors.com. Thank you for taking the time to leave your feedback.

December 06, 2020

The service was good & friendly in replacing my 2015 Cadillac ATS tires. It was completed within 4 hours of dropping off my auto. The tires have yet to have an issue. More

by JAMESCFITZGERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
December 06, 2020

The salesman James, was very helpful as were the other folks I dealt with. It all went rather quick, but a good experience so far . More

by buckwerks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Scranton motors made my first purchase a very pleasant and professional experience, the dealership was very clean and very respectful, I can't thank Scranton motors enough. thank you for my new vehicle, More

by DWAYNEPOULIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Trevor Barbersek, William Anastasio
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