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Scranton GMC of Vernon
Vernon, CT
2,976 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,976 reviews
May 12, 2021
Rob was a pleasure to work with and I look forward to continuing to do business with Rob and Scranton motors! Evan in finance was also a pleasure to work with! Thank you both so much! continuing to do business with Rob and Scranton motors! Evan in finance was also a pleasure to work with! Thank you both so much! More
by vincenzomusumeci
Employees Worked With
Evan Blanchette, Rob Horton
May 12, 2021
Scranton motors employs a very respectful, considerate and kind individual that processed my vehicle into service. The gentleman that processed me out was a lovely individual as well. and kind individual that processed my vehicle into service. The gentleman that processed me out was a lovely individual as well. More
by rose_hipps
Verified CustomerEmployees Worked With
Other Employees :
Not sure of the name of the employees that provided the services, David Rogers
May 12, 2021
Very nice experience, I love the customer care they give. The facility is aways clean. I believe the technicians are knowledgeable. I had my car serviced at other repair shops but this particular problem wa The facility is aways clean. I believe the technicians are knowledgeable. I had my car serviced at other repair shops but this particular problem was not solved. Lastly they finish up with a nice car wash. More
by Roz
Employees Worked With
Jeff Customer service. Profesional and friendly tech# 72814, Amanda Soucie
May 11, 2021
We received very professional, courteous, & efficient service. Rob was great to work with & processed the mounds of paperwork seamlessly. We're very pleased with our LaCrosse. service. Rob was great to work with & processed the mounds of paperwork seamlessly. We're very pleased with our LaCrosse. More
by generousj
Employees Worked With
Bo/Finance, Rob Horton
May 10, 2021
Called with an issue and got same day appointment to resolve. Worked with Service Manager, Rob. Prompt, courteous, professional. We’ve been clients of Scranton’s for many years and 8 vehicles. resolve. Worked with Service Manager, Rob. Prompt, courteous, professional. We’ve been clients of Scranton’s for many years and 8 vehicles. More
by STIMSONJAN
Employees Worked With
Rob, Service Manager
May 10, 2021
Great Service and Great Employees Not a Negative or Great Service and Great Employees Not a Negative or thing to say about my experience there. AWESOME and I’m loving my truck so far. Great Service and Great Employees Not a Negative or thing to say about my experience there. AWESOME and I’m loving my truck so far. More
by ethompson1874
May 09, 2021
Purchased four vehicles from Scranton starting 1994. Five Star in every way . Not anymore. Scheduled service appointment for my 2012 Buick LaCrosse needing a Saturday appointment or weekday drop off with a c Star in every way . Not anymore. Scheduled service appointment for my 2012 Buick LaCrosse needing a Saturday appointment or weekday drop off with a courtesy vehicle. They no longer have courtesy vehicles (I was told) only rentals. I had to wait 2wk to have transmission fluid removed and replaced. Not even like we were waiting for a part.At appointment car wasn’t detailed as advertised. No it wasn’t raining. How would you rate this dealership? Staff was top notch. More
by Markeebo
Employees Worked With
Joshua Vescovi
May 09, 2021
Very Poor communication oil changed did not go well oil all over inside of door and engine compartment as well as cap for oil jug under hood Dealership management called me and apologized took care of all over inside of door and engine compartment as well as cap for oil jug under hood Dealership management called me and apologized took care of my truck and made things right everybody deserves a second chance so with that said they have made it right and I’m going to give this dealership another chance More
by smithe420
Employees Worked With
May 06, 2021
My experience for yesterday’s service was disappointing. The vehicle was returned with two large greasy complete handprints on the hood. This also took place on the last two services. While I requested it n The vehicle was returned with two large greasy complete handprints on the hood. This also took place on the last two services. While I requested it not to be washed, I don’t find the condition acceptable. This also took place on the last two services at this location. Based on the expense I don’t see the value of taking the vehicle to this location. I would welcome feedback as to what can be done about this extremely negative and disappointing experience. It the visible issues are detected it questions the work that was completed. Please advise if your thoughts. I look forward to the approach to address this. I can be reached at 860 490 4879 More
by Paul
Employees Worked With
David Rogers
