
Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I generally show up without an appointment and they almost always fit me in. The staff is always friendly and the work performed is excellent. almost always fit me in. The staff is always friendly and the work performed is excellent. More
Had my oil changed, CUE screen replaced, and car detailed. Did a great job on all three. Very happy! Like having a new car again!! detailed. Did a great job on all three. Very happy! Like having a new car again!! More
Very professional and made the process easy so I could be on the road as soon as possible on the road as soon as possible More
It was kool they were very pleasant and supportive to the customers and very easy to talk to all across the board I look forward to future service with them keep up the good work guys customers and very easy to talk to all across the board I look forward to future service with them keep up the good work guys More
Excellent service every time! Appointments are easy to make. The staff is very accommodating and friendly. I was given a loaner for the day so I would not be inconvenienced, and my car was delivered to make. The staff is very accommodating and friendly. I was given a loaner for the day so I would not be inconvenienced, and my car was delivered to my home! It doesn’t get better than that! More
The staff of the service department are excellent. Knowledgeable, helpful, and kind. Scranton is lucky to have them on staff. Highly skilled and loyal to the customer and the company. A big thank you Knowledgeable, helpful, and kind. Scranton is lucky to have them on staff. Highly skilled and loyal to the customer and the company. A big thank you to David More
Jeff couldn't have done a better job! All the employees were awesome! David, Dan, and Liz were very helpful and accommodating. Thank you all so much! were awesome! David, Dan, and Liz were very helpful and accommodating. Thank you all so much! More
Disappointed. Would not honor their own Scranton oil change coupon for 8 quarts. Service mgr said my truck took more than 8. If you won't honor it why send it. I didn't think Scranton was a bait and swi change coupon for 8 quarts. Service mgr said my truck took more than 8. If you won't honor it why send it. I didn't think Scranton was a bait and switch type of dealership. More
Unfortunately other than Ashley who was very pleasant and my salesman Dave it was very difficult to actually reach anyone. I had an issue with the front end shimmying which ended up being tires. I was told t my salesman Dave it was very difficult to actually reach anyone. I had an issue with the front end shimmying which ended up being tires. I was told that I would have to pay for two as they were legal. I agreed to pay but wanted to upgrade the tires with some traction as the truck is 4 wheel drive but I was told that I could only get what was on the vehicle. I would have paid the difference but I wasn’t given the opportunity to do so. Now I have to bring them to a tire dealer and have them changed, again at my cost. More