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Scranton GMC of Vernon

Vernon, CT

4.4
2,975 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,975 reviews

July 14, 2021

Quick and courteous service. Maintenance serviced was performed faster than expected. Car was washed and vacuumed after service. I will continue to have my vehicle serviced there More

by Rsteeler22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, David Rogers, Ashley Corey
July 13, 2021

Came in for a Cadillac recall, leaking sunroof, and a sensor that was telling me it was-40 degrees every time it rained. They weren't "yet equipped to handle the recall" but didn't mention that when I ma More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers
Jul 20, 2021 -

Scranton GMC of Vernon responded

Sarah, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd like the opportunity to discuss your visit in greater detail and get to the bottom of the issue with the sensor if we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 10, 2021

I bought my Cadillax SRX with James Mangene a few years ago and once the mileage increased over 100k I knew I had to come back to James! He has been so easy to work with, friendly, knowledgeable and profes More

by Gregory Grady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

The service department at Scranton Motors is always exceptional. They have great communication and take their time to listen to the issues. I always bring my truck to them. More

by FERNANDEZ970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
July 09, 2021

I have been a long time customer of Scranton Motors. Always welcomed by friendly staff. Trust them to provide quality service. I highly recommend them. More

by db.0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
July 08, 2021

Entire dealership is fantastic, from technology usage to sales department and service department people. Vehicle inventory is massive and all are top notch vehicles as well. More

by JEFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Boravicka
July 07, 2021

The staff goes out of there way to make sure you get the service and car you need. Very nice team of people to work with. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers
July 04, 2021

Every time I’m due for service, my visit has been wonderful. Everyone is friendly and professional. I actually look forward to my next service. More

by ICEMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, David Rogers, Ashley Corey
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2021

Could have been better with price considering I just bought a really expensive truck to add on to the Vehicle thank you any way !l More

by irishgod35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Sierra Moses
July 03, 2021

My car was in for only an oil change and not only did they do that, when went to leave I was surprised to see that they had cleaned it inside and out. It reminded me of the great service that I used More

by TRAFFICED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vescovi
Jul 04, 2021 -

Scranton GMC of Vernon responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Scranton Cadillac Buick GMC of Vernon.

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