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Scranton GMC of Vernon

Vernon, CT

4.4
2,976 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,976 reviews

August 11, 2021

Rob. Horton our salesman was very very polite knowledgeable and personable I told him that I was looking at a truck at another dealership in Woonsocket and the salesman was a jerk . He immediatel More

by rdonna345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Horton
August 11, 2021

I am always very satisfied and I always have a very I am always very satisfied and I always have a very pleasant experience as I when I visit scranton motors. Compared with others Scranton motors stil More

by Joslynfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, David Rogers, Ashley Corey
August 10, 2021

When they forgot to put my wheel lock back in my car, I called and left a message. The next morning, they called and offered to deliver it to my house…which I accepted, of course. A half hour later, a gen More

by neel355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
August 10, 2021

People are friendly very clean areas and polite the salesperson did a good job presenting the car I would recommend to my friends if they are interested in buying a car thank you More

by Big D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Moses
August 09, 2021

Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer More

by irishgod35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Schaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Malenfant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Meghan Scranton, Fred Nassiff, Ashley Corey
August 08, 2021

It is wonderful that there are still professionals working in this automotive industry. Could not ask for better service from Rob in sales to Dave in service. Great place to have all of your automotiv More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 07, 2021

Just not impressed with the dealership. When you move to Cadillac price and still getting GMC service just not impressed. Cadillac needs to be separated to get the full experience. Sorry. More

by LAVERNGRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Scranton GMC of Vernon responded

Providing a positive experience is our top priority, and we are so very sorry that we did not measure up during the purchase of your vehicle. Thank you again for bringing it to our attention, and if you have anything additional you would like to discuss, or if there is anything additional that you need, please let us know. You can respond to this review with the best time/day to contact you, and I will make sure management reaches out. Have a great day.

August 06, 2021

Representative dave was awful. Car was not ready when promised and I didn't even receive a courtesy call with updates. Will go elsewhere next time More

by GHOST21578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers
Aug 20, 2021 -

Scranton GMC of Vernon responded

I am so sorry to hear you had such a negative experience with our dealership. I would like to escalate your concerns to management, but I am unable to locate your information based on your screen name. If you would like to discuss further as well, please respond to this review (privately if you prefer) with you contact information and the best time to reach you. Thank you for the feedback, and have a great day.

Aug 21, 2021 -

GHOST21578 responded

Lefevre. 2021 gmc acadia

August 06, 2021

Very pleased with the service and how professional and great everyone treat's you! Each time I 've been there I've had nothing negative! More

by ROSE4493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 06, 2021

Very professional super commercial salesman right to the point guard in and out very quickly I would recommend this dealership to friends and family and business associates More

by shattucksealcoating
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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