Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,213 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,213 reviews
November 01, 2024
We found that our questions got answered, and we were treated with respect. Zoe, although inexperienced, was very willing to go the extra mile to make sure that our questions were answered, and our issue treated with respect. Zoe, although inexperienced, was very willing to go the extra mile to make sure that our questions were answered, and our issues were satisfied. We are very happy with our purchase and thank the entire staff for their efforts. More
by mffunkdc
Employees Worked With
November 01, 2024
The overall experience was okay but it could have been better. The car I purchased was in my opinion not cleaned to my standards. I had to take it to the car wash and vacuum the inside myself after leavin better. The car I purchased was in my opinion not cleaned to my standards. I had to take it to the car wash and vacuum the inside myself after leaving. There was also a part missing on the car which I had to pay for myself after my purchase and they didn't install it for me. I mentioned the camera was blurry and have not gotten that issue resolved yet, will probably have to pay out of pocket to get that fixed as well. More
by xhesibessie95
Verified CustomerOctober 31, 2024
Felt well taken care of and was walked though the entire process. They were very open and honest. process. They were very open and honest. More
by Ann
October 30, 2024
Awesome place to buy a new car. .truck any ..yes yes yes yes yes yes .truck any ..yes yes yes yes yes yes More
by brianboiler
October 30, 2024
Wonderful dealership full of wonderful people. I would recommend this dealership to anybody looking for a new or used vehicle I would recommend this dealership to anybody looking for a new or used vehicle More
by Mini202
October 29, 2024
They made my experience very good very helpful very knowledgeable felt comfortable with my decision knowledgeable felt comfortable with my decision More
by denniswalsh764
October 29, 2024
I will be recommending this dealership to all my friends and family members great experience! and family members great experience! More
by sbisson1966
Employees Worked With
October 27, 2024
The customer service was excellent! They were knowledgeable and kind. They were not pushy which I really appreciate. They were knowledgeable and kind. They were not pushy which I really appreciate. More
by eecovill
Employees Worked With
October 27, 2024
Matt the sales rep let me drive to my house for a test drive to make sure it fit in my garage and met my mom good guy all staff very friendly and knowledgeable drive to make sure it fit in my garage and met my mom good guy all staff very friendly and knowledgeable More
by denniswalsh764
October 23, 2024
Ally is always professional and helpful when having my vehicles serviced. She answers any questions I may have and provides accurate estimates for needed maintenance and repairs. vehicles serviced. She answers any questions I may have and provides accurate estimates for needed maintenance and repairs. More
by Kevin Lyden
