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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,241 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,241 reviews

January 01, 2025

I like that the service department is always honest and efficient! Fairly priced and if there’s a big issue they suggest what is most important and ways to save. More

by hollymagna16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Scranton Chevrolet has continued to provide Mohegan Sun with excellent service The majority of the vehicles that I bring them are in high demand so it is key getting them serviced and back in rotation More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Avitabile
December 30, 2024

A good experience once we got past the usual “jargon”. This is the second car I’ve bought from Scranton. More

by ivangowen
Recommend Dealer
Yes
Employees Worked With
Rich and Nicco
December 30, 2024

The folks at Scranton are all very friendly, they seem like they are very interested in solving my problem. More

by Debmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Jaelyn was so unpleasant, l may not come back. Scranton was the only garage l trusted. More

by violetstoyou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Service is good. The thing that I am not happy about is not open late one day per week or half day on Saturday for people getting oil change. Hate to miss work to get More

by MAG1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Scranton Chevrolet of Norwich responded

Thank you for the input. We understand it could be difficult to find time to service your car or truck with our original hours, so we have expanded our schedule! We are proud to announce that as of January 4th, 2024 we will be open Saturdays from 8am to 1pm! The option to schedule oil changes is also available online at https://www.scrantonchevy.com/ServiceApptForm. Thank you for the feedback!

December 26, 2024

This is my third vehicle purchased here and it’s always a good, stress free experience. More

by RBHAY60
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The problem with the truck was not fixed. I spent thousands on this problem and the truck still stalls. If the technician could not the problem they should of told me. More

by john.2016
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tammy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Repair technician who worked on the truck
December 23, 2024

I am very happy with my service. They repaired a tire without trying to sell me a new one. More

by VEGEVICK
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

My husband and I got a great deal to drive us into the future as we start our family! More

by nadnaz05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Santana