Scranton Chevrolet of Norwich

I have bought several Trucks from this dealership and they are the best! All the sales staff are top notch and go the extra mile to make there customers happy. I fully recommend this dealership. they are the best! All the sales staff are top notch and go the extra mile to make there customers happy. I fully recommend this dealership. More

Scranton Chevrolet service staff provides us with top notch service No matter how busy they are they still get our vehicles back in service for our company in a timely manner notch service No matter how busy they are they still get our vehicles back in service for our company in a timely manner More

It's was good they were very helpful And explains everything that was going on I think it was great everything that was going on I think it was great More

Nice place, I was lucky to have a early morning appointment seems to get busy but things went smoothly appointment seems to get busy but things went smoothly More

I explained to them exactly the type of car I was looking for, and even though you didn't have it at the time they quickly found my exact request. It couldn't have been easier and smoother of a transaction. for, and even though you didn't have it at the time they quickly found my exact request. It couldn't have been easier and smoother of a transaction. More

I had such an amazing experience purchasing my car from this dealership! Everyone was so friendly, helpful, and welcoming throughout the entire process. They made everything easy and stress-free, and I nev this dealership! Everyone was so friendly, helpful, and welcoming throughout the entire process. They made everything easy and stress-free, and I never felt pressured into making a decision. They took the time to answer all of my questions and made sure I was comfortable with everything before leaving. More

Easy experience. . quick service and very good review of the work that was done Outstanding service . quick service and very good review of the work that was done Outstanding service More

I bought a pre certified Chevy Silverado 2500 HD it had 13000 miles on it had it less than a month and only drove it around town, this past Labor Day weekend I was driving to up state New York was into a 7 13000 miles on it had it less than a month and only drove it around town, this past Labor Day weekend I was driving to up state New York was into a 7 hour dive when at 2 1/2 hours in my back driverside tire sidewall blew out and shredded the tire. We hit nothing and were in steady traffic but moving along at 65 mph when it blew. I called Chevy roadside service which came and changed out the tire to the spare, we checked the rest of the tires which felt like they also had bulges in the side walls. I immediately sent pictures to Scranton Chevy in Norwich CT where I bought it, the sales guy apologized and said he would send it to his sales manager who would call me. Granted this was a holiday weekend but when it happened it was about 2:30!Friday afternoon. - no call and because of the holiday we could not get another tire - drove home worrying if we were going to make it without another blowout. Got back last night, called the dealer this morning to see if they were going to cover the cost of a new tire and was told that tires are not carried under the warranty or the bumper to bumper that I purchased for the next seven years. I could understand if I had hit something or did something to sacrifice the integrity of the tire but I didn’t. I paid over 60,000 for this truck three weeks ago and upgraded to a 2500 HD so that I wouldn’t have to deal with this kind of xxxx. Those tires are E rated very heavy duty Firestone tires xxx! A dealer that doesn’t back up what it sells three weeks after the sale says a lot about the dealer, at least cover the cost of a new tire and check the others but no I was told it was not covered and they checked them before I bought it, thanks for nothing. Never buying another truck from them or letting them do any service on my truck. More

When I arrived last Monday , I was seen right away to get oil change in my truck. Everyone was friendly and I didn't wait long at all. My experiences at Scranton Chevrolet in Norwich have all been pleasant. oil change in my truck. Everyone was friendly and I didn't wait long at all. My experiences at Scranton Chevrolet in Norwich have all been pleasant. More

Brought vehicle in because of a strange noise. Tech found a loose cover, tightened up and sent us on our way. He provided a rental vehicle in the car had to stay overnight. Tech found a loose cover, tightened up and sent us on our way. He provided a rental vehicle in the car had to stay overnight. More