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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,236 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,236 reviews

January 03, 2025

I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi More

by laurenmrichmond82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi More

by laurenmrichmond82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Ray did an excellent job and was very patient when i was trying to get account unfroze More

by SCHEETZ52
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Beaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

They kept me informed and were very easy to deal with. Gave me estimates of the work to be performed and didn’t move forward until they got my approval. Did what they said and didn’t try to push other wo More

by wnbruneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
January 01, 2025

I like that the service department is always honest and efficient! Fairly priced and if there’s a big issue they suggest what is most important and ways to save. More

by hollymagna16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Scranton Chevrolet has continued to provide Mohegan Sun with excellent service The majority of the vehicles that I bring them are in high demand so it is key getting them serviced and back in rotation More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Avitabile
December 30, 2024

A good experience once we got past the usual “jargon”. This is the second car I’ve bought from Scranton. More

by ivangowen
Recommend Dealer
Yes
Employees Worked With
Rich and Nicco
December 30, 2024

The folks at Scranton are all very friendly, they seem like they are very interested in solving my problem. More

by Debmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Jaelyn was so unpleasant, l may not come back. Scranton was the only garage l trusted. More

by violetstoyou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Service is good. The thing that I am not happy about is not open late one day per week or half day on Saturday for people getting oil change. Hate to miss work to get More

by MAG1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Scranton Chevrolet of Norwich responded

Thank you for the input. We understand it could be difficult to find time to service your car or truck with our original hours, so we have expanded our schedule! We are proud to announce that as of January 4th, 2024 we will be open Saturdays from 8am to 1pm! The option to schedule oil changes is also available online at https://www.scrantonchevy.com/ServiceApptForm. Thank you for the feedback!