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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,249 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,249 reviews

August 20, 2024

All the people I met and sat with were all so friendly and courteous. They were all so understanding of my needs and were most helpful. I was very impressed with the sales people and met the some of th More

by wbernier33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Avitabile, Joe Lewis
August 19, 2024

Always a great experience - there is something I need to bring up though. We had brought the vehicle in almost 3 months ago for a check engine light condition (benign), but the part was not available. Total More

by scottschneeberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I like the people there so far. My girl Ailly very helpful and Tammy does a good job of explaining. I had to wait for parts on back order and was not happy this was the second time More

by DOCTANKO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Best experience, Matt is so thoughtful and knowlegable. I felt taken care of definately will be back. More

by cblauvelt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Everyone is very friendly and all the staff treat you like they are your family. More

by rosashea13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lewis
August 09, 2024

Very clean facility. Personnel were polite, professional and informative. Presented their service recommendations without high pressure sales pitch, just honest assessmen More

by NLAWTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Don’t know about the cars and don’t know about the CarPlay and bumper to bumper More

by ryu2063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David D'Aquila
August 09, 2024

Scranton took good care of me. The salesman Matt was awesome. He took his time and made sure my wife understood her new car. Great job folks!! More

by dmoseleyllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I did an overnight drop off, Everything was great! I’ve been coming here for a while! Great service from Tammy and the rest of the staff. More

by Jesus Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Worked with David to purchase a new 2024 Chevy Colorado. David’s customer service was outstanding and would happily recommend him to others who are looking to purchase a new or used vehicle. Thank you for More

by lulu6622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David D'Aquila
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