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Scranton Chevrolet of Norwich
Norwich, CT
2,215 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,215 reviews
September 06, 2024
Very pleased with the professional and knowledgeable staff in the service department. Fair prices and accurate time to perform service. Ally is the best! staff in the service department. Fair prices and accurate time to perform service. Ally is the best! More
by Kevin Lyden
Verified Customer
September 04, 2024
I'm not sure what to write in this situation. I was in need of a car. I ask that you please not use any comments that I make for social media I was in need of a car. I ask that you please not use any comments that I make for social media More
by rallnancy92
September 02, 2024
They provided the service needed with seamless interactions. No problems x x x x x interactions. No problems x x x x x More
by chrisorsini
September 02, 2024
Tammy was great getting me right in to take of the issue I was having with my Z06. I was having with my Z06. More
by KNERRCT
Employees Worked With
September 02, 2024
Service was great and very prompt. Felt that the price was outrageous though. Nearly $300 for an oil change with standard filters replaced and tire rotation. The cost to replace wipers Felt that the price was outrageous though. Nearly $300 for an oil change with standard filters replaced and tire rotation. The cost to replace wipers was $80 and that wasn’t even included in the nearly $300 bill. Great service but cost is way too high in my opinion for regular maintenance More
by wc
Employees Worked With
Not sure
August 29, 2024
My car buying experience was excellent from start to finish. I worked with Matt Bouchard and he was helpful and thorough without being pushy. It took me a long time to purchase the car because I was wa finish. I worked with Matt Bouchard and he was helpful and thorough without being pushy. It took me a long time to purchase the car because I was waiting on the sale of our condominium, which took way longer than expected. Matt understood and kept in touch with me without over-communicating. We worked together on negotiating the ins and outs of the state and federal rebates for electric vehicles. I purchased a Chevy Bolt EUV and was able to get a substantial discount due to Matt's diligence in making sure all the criteria were met for the rebates. Matt was able to locate a vehicle for me that met my extensive list of requirements, and in the end, I drove home the perfect car. More
by petersontheteacher
August 29, 2024
They did a good job on my car they did every thing I ask of them of them More
by robertofblanchard5769
August 28, 2024
Great service! Very professional. Patient, nice. I would recommended my friend come over to this place. Very professional. Patient, nice. I would recommended my friend come over to this place. More
by elenalang
August 28, 2024
Tammy went above and beyond to help us when our vehicle had an unexpected service needed. She identified support for us and helped to coordinate alternative transportation. Thank you so much for helping had an unexpected service needed. She identified support for us and helped to coordinate alternative transportation. Thank you so much for helping to make stressful experience positive! Scranton is lucky to have you... More
by SCHAVIS72
Employees Worked With
August 28, 2024
I had a great experience with them they’re so professional and honest about their job. professional and honest about their job. More
by juniory85
