Scottsdale Mitsubishi

Bought a F-150 here. About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I mus About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I must have missed it during the sales process and a dispute about the interest rate. I was told via phone to get us the $1,000 or bring the truck in by 5pm that day or they would report it stolen. After several hours of emails they backed down from the 5pm deadline and I ended up paying the extra $1,000. They never expressed any mutual fault and had a salesman falsely claim I had planned to come in the next day to pay the extra $1,000 due to a card limit. I was in the next day to drop off the title to my trade in, but no mention was made of the down payment discrepancy. Just a crazy way to do business. More

Stay away, sneaky sales tactics. Unethical bait and switch tactics. Advertised car not available and sneaky add ons Unethical bait and switch tactics. Advertised car not available and sneaky add ons More

Diego and the staff were amazing and me and my fiance were very happy on how we were treated and very happy with the vehicle they helped us get in to. were very happy on how we were treated and very happy with the vehicle they helped us get in to. More

STAY CLEAR OF THIS PLACE. I'VE HAD MY CAR 5 MONTHS AND THE ECM MODULE WENT OUT. THEY'LL PRESSURE YOU INTO GETTING A CAR AND AFTER THAT, IF IT BREAKS DOWN YOU'RE SCREWED. THIS I'VE HAD MY CAR 5 MONTHS AND THE ECM MODULE WENT OUT. THEY'LL PRESSURE YOU INTO GETTING A CAR AND AFTER THAT, IF IT BREAKS DOWN YOU'RE SCREWED. THIS WAS THE WORSE DECISION I COULD HAVE MADE! ALSO, NOW THEY NEED $4200 DOWN PAYMENT TO GET INTO SOMETHING ELSE. THEY GAVE ME SOME xx THAT ANYTHING COULD HAPPEN AFTER 5 MONTHS. THEIR TECHS KNEW THE ECM WAS GOING OUT. NOT EVEN AN OFFER TO REPAIR IT AT A DISCOUNTED PRICE. I WOULD HAVE BEEN HAPPY WITH EVEN THAT! NOW MY FAMILY AND I ARE WITHOUT A VEHICLE. THIS WAS ONE OF THE WORST EXPERIENCES I'VE EVER ENCOUNTERED! I'VE RESPONDED TO THE GM'S REPLY. LET'S SEE IF I EVEN GET A CALL BACK WITH MORE xx! AS EXPECTED... NEVER HEARD ANYTHING BACK FROM JACOB DELANEY! COSTING ME NOW $2,200 TO GET THIS PIECE OF CRAP THEY SOLD ME FIXED. THIS HAS TO BE ONE OF THE WORST DEALERSHIPS I'VE DID BUSINESS WITH. HORRIBLE CUSTOMER SERVICE AND COMMUNICATION! More

Friendly and not pushy at all. Willing to listen to what my needs were so that I can find the car I wanted Willing to listen to what my needs were so that I can find the car I wanted More

Mr. Eli was very professional during the process and with respectfully manner until the final step respectfully manner until the final step More

Diego is great goes the extra to help make process pleasant. This is second vehicle purchased here and with Diego help. pleasant. This is second vehicle purchased here and with Diego help. More

Dealership didn't payout full amount due on vehicle to me on trade. Also left previous owners address and health card in the car my son bought in trade. Repeatedly told me the check was in the mail when it on trade. Also left previous owners address and health card in the car my son bought in trade. Repeatedly told me the check was in the mail when it wasn't. Never returned calls. Sales representative, Brandon made a mistake on my son's sales agreement and they said too bad. At one point he even merged my son's contract with someone other than his fiancee and kept addressing her as Katie instead of Vanessa. Todate, my son does not have a copy of his finance paperwork. From someone with experience buying vehicles, shop around and make sure the sales representative, dealership and vehicle are a good fit. Don't be scared to walk away. I have. Cars are a dime a dozen and someone will treat you better. More

Very unprofessional staff. Lloyd was ok but he didn’t get the type of support from his manager that most dealerships appear to demonstrate. We just got the feeling that they r Lloyd was ok but he didn’t get the type of support from his manager that most dealerships appear to demonstrate. We just got the feeling that they really didn’t want to earn our business. We drove 6 hours one Saturday to their dealership and the manager never came out and they never even evaluated our truck for trade in. Maybe they were very busy, I don’t know but we went to a GMC dealer here I. California and it was the exact opposite experience. More

Had a terrible experience with one of the managers and a sales rep. Alexander McCain stepped in and turned everything around and went above and beyond. He was absolutely great. sales rep. Alexander McCain stepped in and turned everything around and went above and beyond. He was absolutely great. More