Scottsdale Mitsubishi

DJ was PHENOMENAL as a person. not just a salesperson. He was not pushy whatsoever. Is super friendly and relatable. Honest and transparent with the entire transaction from start t not just a salesperson. He was not pushy whatsoever. Is super friendly and relatable. Honest and transparent with the entire transaction from start to finish. I went to him after visiting another dealership feeling apprehensive about all dealers and he put me completely at ease. I definitely recommend his services if you are in market for a vehicle. More

We didn't have a good experience with the Financial Officer Juan Rodriguez who claimed the LoJack and tint fees were required and he added them into our loan. They are not according to the dealer's web Officer Juan Rodriguez who claimed the LoJack and tint fees were required and he added them into our loan. They are not according to the dealer's website. I complained after the fact and Joshua Spencer, the GM gave us a refund for the LoJack. My son decided to keep the tinting option. Our beginning experience was bad but it was good to see the managerial staff was responsive. One star was lost with Juan. The rest was a good experience. The one thing about the delivery problem is that it only had a quarter tank of gas. The 4 star rating was because Joshua stepped in and corrected the problem. Thanks Joshua. More

Excellent customer service! Very knowledgeable. Always makes me feel welcome. I’ll be a lifelong customer for sure! Very knowledgeable. Always makes me feel welcome. I’ll be a lifelong customer for sure! More

This is the first time in a long time that I have been willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. More

Charles in sales was very helpful, and Alexander was extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. More

Chris in the Service Department is Awesome. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. More

Scottsdale Mitsubishi has great friendly service. I would recommend anyone trying to get their repaired go here. I would recommend anyone trying to get their repaired go here. More

Bought a F-150 here. About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I mus About 5 days later I get a call that I had only put $5k down instead of $6k. I had intended to put $5k down, but the signed paperwork said $6k. I must have missed it during the sales process and a dispute about the interest rate. I was told via phone to get us the $1,000 or bring the truck in by 5pm that day or they would report it stolen. After several hours of emails they backed down from the 5pm deadline and I ended up paying the extra $1,000. They never expressed any mutual fault and had a salesman falsely claim I had planned to come in the next day to pay the extra $1,000 due to a card limit. I was in the next day to drop off the title to my trade in, but no mention was made of the down payment discrepancy. Just a crazy way to do business. More

Stay away, sneaky sales tactics. Unethical bait and switch tactics. Advertised car not available and sneaky add ons Unethical bait and switch tactics. Advertised car not available and sneaky add ons More