Scott Will Toyota

The worst dealership I have ever had the displeasure of dealing with. All the way from buying a new 2020 RAV4 to bringing it back multiple times to fix rattling and then having no paperwork to file the car dealing with. All the way from buying a new 2020 RAV4 to bringing it back multiple times to fix rattling and then having no paperwork to file the car as a lemon. More

2020 Toyota Camry ASK for Marcel! Very friendly and professional. He was my salesman and my boy convinced me to get a Toyota when they were my least fav brand. I just b ASK for Marcel! Very friendly and professional. He was my salesman and my boy convinced me to get a Toyota when they were my least fav brand. I just bought a car from here and they were great. Got me out of my older expensive car into a newer lower payment car. Very professional and amazing customer service there. Definitely will be back More

Bought a F250 King Ranch was told was in Great running condition no issues at all. Sent a Driver to load up the truck. Got it back to my place got in truck and went to drive it truck has engine lights has condition no issues at all. Sent a Driver to load up the truck. Got it back to my place got in truck and went to drive it truck has engine lights has no power like the truck has no power found dipstick had been cut off so u couldn't check the oil. Called them abt the issues got hung up on and left on hold all 4 times I called. Still haven't received the title for the truck either 3 weeks later. Shady Shady dealership. Lies to sell a Vehicle. I've contacted my Lawyer on this situation! More

Scott Will Toyota bought a car from my son on April 13, 2020, but they still have not paid him the $1500+ balance. Sellers beware. Dealership having money troubles? Car is on the lot and listed, but 2020, but they still have not paid him the $1500+ balance. Sellers beware. Dealership having money troubles? Car is on the lot and listed, but they haven't even paid for it yet. ?!?!? More

I had a great experience at Scott Will Toyota. The service department got me in and out in a timely fashion, and kept me up up to date the whole time. Thanks! service department got me in and out in a timely fashion, and kept me up up to date the whole time. Thanks! More

A+ service department! I have a Dodge, Toyota, and Honda that I regularly have serviced by Scott Will Toyota. Service is always exceptional from friendly service employees t I have a Dodge, Toyota, and Honda that I regularly have serviced by Scott Will Toyota. Service is always exceptional from friendly service employees to trustworthy technicians. My most recent service I took my older model Honda in for a simple oil change and during their inspection the tech found some pretty serious oil leaks. The tech let me come under my car to check out the leaks for myself and take pictures for my husband. They are always upfront and honest. More

My minivan dashboard showed abs, brakes, check engine, etc. I brought it to them and told them that it is not safe to drive. I told them to take the lights off. They called me the next day and suggested b etc. I brought it to them and told them that it is not safe to drive. I told them to take the lights off. They called me the next day and suggested brake replacement, oil change, battery replacement, etc. I agreed and paid $700.03. I asked the manager if the lights are gone, and she said "it should be". But when I checked the car, all lights are still showing up. They said there was a miscommunication between their staff. They said it would need a computer change and reprogram it for another $500. I said that's their fault and they need to fix my minivan. After long negotiation, they counter offer me a total of $832 for everything and they will fix all the lights. After a week, they told me it's ready. I paid $899 not $832 because of the added tax and they don't inform me about it. All I thought was $832 for everything. The next day, I check my minivan and the oil is still black and almost empty. I paid an oil change service, too, but they never change my oil. Scott Will Toyota is a total mess! They ripped me off! More

Here is an actual email I got from one of their sales guys "Well the number I quoted are actual numbers, not something crazy like $36,500 OTD with NC tax on an XLE, LOL.... If you decide to get serious with "Well the number I quoted are actual numbers, not something crazy like $36,500 OTD with NC tax on an XLE, LOL.... If you decide to get serious with buying a Highlander, you got my email ;)" Sound like someone you want to do business with? More

Crooked people If I could rate them a 0 I would. These jerks sold me a used car with a bad transmission, and messed up shocks. I had a warranty and they still refuse If I could rate them a 0 I would. These jerks sold me a used car with a bad transmission, and messed up shocks. I had a warranty and they still refused to pay for or even help pay for what’s messed up because nothings “broken”, when their Service Manager even highly recommend that something needed to be replaced. They service guys at Mazda even let me know that before they list the cars for sale they take it to them to see what work needs to be done. The service people come back with all these issues but the sales manager only has them fix a couple issues, and STILL sells the car KNOWING it has problems. Crooked xxx people. More

Top Notch I was in the market to buy a vehicle and decided to browse Scott Will car lot and an energetic salesman noticed me and my wife on the lot he approac I was in the market to buy a vehicle and decided to browse Scott Will car lot and an energetic salesman noticed me and my wife on the lot he approached me with just a few words “what he could do to sell us a car” Onzlo Scott was different no pressure, no pushing but what can I do to help you. His professionalism and attention to detail caught my eye right away being a retired veteran. His customer service skills and can do attitude was refreshing from the car lots that I had previously encountered. There was no question he could not answer or get the answer to. But what really set him apart from most salesman he listened to what we had to say a rare trait that will serve him well in the future. If you are looking to buy a car Scott Will should be at the top of list. If you want a salesman that will work hard for you Onzlo Scott is my man…look forward to doing business with you in the future. More