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Scott Mazda

Allentown, PA

4.0
119 Reviews

3301 Lehigh St

Allentown, PA

18103

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119 Reviews of Scott Mazda

October 06, 2019

Non responsive mangers Had a problem with getting the extra service contract that I paid for after my car purchase. I made several calls to finance managers (Todd and Eric) More

by km
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Touni Murra
Oct 11, 2019 -

Scott Mazda responded

Thank you for bringing your experience to our attention. We want to assure you that what you described isn’t a typical experience we would ever intend for our customers to have. Please contact Touni Murra at tmurra@scottcars.com to allow us to reach a resolution. We appreciate your business and look forward to providing a more positive outcome.

September 19, 2019

Excellent, customer-oriented service The entire process was great. Warmly welcomed. Thoroughly explained service before and after it was finished. Reviewed key data about my car. Service More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Sauer
September 16, 2019

Great Service I got a great deal on my Mazda6 last December and was very happy with the whole experience. A recent recall notice coincided with my need for my firs More

by DonnaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Feiler
July 08, 2019

Buying a new car All the people who were involved with me purchasing my new car were wonderful! I know i got a great deal! They did what the could so i didn't have to More

by Darlingxkay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Touni Murra, Daniel Held
July 02, 2019

Great Leasing Experience I leased a Mazda CX-5 on Saturday with Beth Marouchoc. She was very professional and extremely helpful. She went out of her way to make the experien More

by lindak01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Marouchoc
July 01, 2019

Terrible experience The leasing process was smooth, however afterwards there was some mistakes with the financing and i had to fight for a month to receive my money back More

by Jessica7692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Touni Murra
Jul 03, 2019 -

Scott Mazda responded

Jessica, We apologize for your poor experience and we’d like to make sure we look into this. Please contact Touni Murra at tmurra@scottcars.com to discuss further. We appreciate your business and look forward to reaching a resolution.

Jul 03, 2019 -

Jessica7692 responded

Like i said in my review Tony was the one who told me to go elsewhere next time i lease and he doesn’t need my business. Unprofessional to say the least, i would never want to deal with him again.

June 14, 2019

New Car Purchase. I bought a Mazda CX-5 at Scott. I did my homework and knew what I wanted to spend. Although their first figure was high, when they knew my target pric More

by Jackieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Scavazzo
June 13, 2019

all around awesome!! Just bought my 2019 Mazda CX5 at Scott Mazda and could not be happier. Jeremy was a delight to work with. Very knowledgable and so friendly. Did not p More

by 1st New Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Scavazzo
June 11, 2019

While doing an inspection they won't even rotate the tires f I bought a brand new Mazda in 2018 and they won't even rotate the tires for free while they are removing 2 tires for an inspection. More

by Keith145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Support
Jun 13, 2019 -

Scott Mazda responded

Thank you for choosing us. Your feedback is helpful and will allow us to improve your future experience. Please contact Touni Murra at tmurra@scottcars.com if you want to share any additional concerns.

June 10, 2019

Great, honest service I purchased my Mazda 3 at this dealership in 2016 and have had it serviced there ever since. I am impressed with their honesty. I am retired and do no More

by janet 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Touni Murra, Daniel Held
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