Scott Mazda
Allentown, PA
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117 Reviews of Scott Mazda
Was promised services which they said afterwards, that we would have to return at a later time. The car was returned for a recall. Was told that we would receive a loaner but had to fight to get one. Then we would have to return at a later time. The car was returned for a recall. Was told that we would receive a loaner but had to fight to get one. Then when we went to pick up vehicle, a service they said they would be perform while the car was there told to come back at another time. More
The sales personnel was very informative, patient and thorough. The process was straight forward with no hustle. I appreciate the team at Scott Mazda. thorough. The process was straight forward with no hustle. I appreciate the team at Scott Mazda. More
Customer service was great when purchasing a Mazda CX-5 and regular service maintenance appointments all worked out well. Good service, nice employees. Car wash is great and regular service maintenance appointments all worked out well. Good service, nice employees. Car wash is great More
I went to this dealership using the educator program where as a thank you for our hard work they gave us a free oil change and car wash. Booking this appointment was easy. They got me in the next day. where as a thank you for our hard work they gave us a free oil change and car wash. Booking this appointment was easy. They got me in the next day. They looked over my car to be sure I didn’t need anything else, too. I really appreciated that because I haven’t really thought about my car since the pandemic started. They even gave me a loaner car for the day! I was over the moon by that gesture! I’ve been loyal to my (other) dealership for nearly a decade and they have never once offered me a loaner and their appointments were weeks out. More
I had my CX9 in for service 5 times for not starting (low voltage). Jason in service and techs have been very helpful in trying to ID this intermittent problem and I’m hopeful the last fix (replacing the 2n voltage). Jason in service and techs have been very helpful in trying to ID this intermittent problem and I’m hopeful the last fix (replacing the 2nd flaky battery) will correct the problem. I’m happy with Scott Service. More
I bought a Honda Fit 2020 in November 2020. It was a very nice car but it has almost none of any safety features. At my age, I wanted a car that has as many safety features as possible. And, of course, I wan nice car but it has almost none of any safety features. At my age, I wanted a car that has as many safety features as possible. And, of course, I wanted a very reliable car. I did a lot of Internet research and finally decided to send an inquiry to Scott Mazda. Within less than 24 hours I was contacted by their online sales representative, Ms. Debbie Pape. She was kind, polite, and very informative. She listened to me patiently and made a couple of recommendations. I made an appointment and went to test drive a Mazda 3 Preferred Hatchback. A sales consultant, Mr. Andy Rodriguez, was waiting for me. He was very helpful and very accommodating. I purchased a Mazda 3. Everyone at Scott Mazda who helped me through the purchasing process was absolutely nice, understanding, and very competent. Buying a new car has been always a stressful experience for me. But not this one. The wonderful people at Scott Mazda made this experience delightful. And I love my new Mazda. If you are planning to buy a new car, I highly recommend that you visit Scott Mazda. I am confident that you'll be very pleasantly surprised. More