Scott Honda of West Chester - Service Center

Omar was an absolute pleasure to work with! He truly went above and beyond to help me find the car I wanted regardless of the Make and Model. His guidance helped a great deal and I will certainly be contacti above and beyond to help me find the car I wanted regardless of the Make and Model. His guidance helped a great deal and I will certainly be contacting Omar for assistance in the future. More

Great dealership with caring staff Hiep is friendly and very willing to spend time making sure I understood everything about my Pilot. Recommend this store to all- super easy and great Hiep is friendly and very willing to spend time making sure I understood everything about my Pilot. Recommend this store to all- super easy and great deals. More

Gold standard for excellence in customer service. Scott Honda Service Department is the gold standard for excellence in customer service. A special thanks to Mr. William Mark Dennis for his profession Scott Honda Service Department is the gold standard for excellence in customer service. A special thanks to Mr. William Mark Dennis for his professionalism and kindness. He was very accommodating and helpful in his advice. More

awesome I brought my car here because i needed a new car key. My service advisor Gregg was so great and answered all of my questions about the costs, how long I brought my car here because i needed a new car key. My service advisor Gregg was so great and answered all of my questions about the costs, how long it would take, etc. They even washed my car! At the end of my visit, he let me know that if i need anything I can call Scott Honda anytime and they will send someone over to help me, even if it’s just from locking my keys in the car. Awesome people there, great and fast service. Refreshing that as a college student, no one was trying to take advantage of my lack of knowledge. Overall, I was so glad that I took my car to Scott Honda. More

Best service ever Scott Honda goes above and beyond. I came in with a flat tire. When the service representative saw that the tire wasn’t in stock and the wait would be Scott Honda goes above and beyond. I came in with a flat tire. When the service representative saw that the tire wasn’t in stock and the wait would be 3 hours, and noticed I had my baby with me, he went and picked up the tire himself. The whole process took less than an hour. It was amazing! They have a great waiting room, everyone is nice, and the facilities are clean. I have a Honda dealer 10 minutes away, but always drive the extra distance for Scott Honda because they are the best service. More

excellant service Dan gave me excellent service, told me what I had to do next time for service--highly recommended and looking to next time I need service--trusted co Dan gave me excellent service, told me what I had to do next time for service--highly recommended and looking to next time I need service--trusted company More

Great service Bought my 2015 Honda Accord from Scott Honda of West Chester. Omar Haque was super nice and very friendly. Helped me find the perfect ride for me. Tha Bought my 2015 Honda Accord from Scott Honda of West Chester. Omar Haque was super nice and very friendly. Helped me find the perfect ride for me. Thank you Omar Haque for your friendly service . More

Scott Honda employees are the best. We were greeted with a smile and a desire to help by every one of the employees we had contact with, a great staff. A great place to do business. We were greeted with a smile and a desire to help by every one of the employees we had contact with, a great staff. A great place to do business. More

2016 honda civic air conditioning problem Air conditioning blowing hot air. Service diagnosed that there was a slow leak of refrigerant, they refilled the refrigerant but couldn't find the lea Air conditioning blowing hot air. Service diagnosed that there was a slow leak of refrigerant, they refilled the refrigerant but couldn't find the leak. Said I should come back in a month. I can't come in for a recharge every month, this is ridiculous. Will go someplace else next time. More

Absolutely horrific experience, total scam artists. Absolutely horrific service department. We've purchased several cars at Scott Honda over the past several years and will never be back here again. Whe Absolutely horrific service department. We've purchased several cars at Scott Honda over the past several years and will never be back here again. When servicing our car, they charged us over 700$ to fix an oil leak and one other item. 2 months later, a "new" oil leak has popped up and, wouldn't you know, it's going to cost $800 to fix. If they had done their job the first time when they spent days fixing the car, they should have fixed both leaks (if there actually were two) instead of charging labor both times for an incredibly expensive fix. There is no way that the leak was fixed in the first place as oil continued to go down at a quick rate. Under no circumstances is it good business to send someone away worse off than they were before and then expect to charge them again. Absolutely embarrassing service and care. To then be sent away with a shoulder shrug for a customer who has purchased several cars and exclusively uses them as service providers is disgusting and disrespectful. Would never recommend letting them touch your car unless you want to be scammed out of thousands of dollars. More