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Scott Honda of West Chester - Service Center

West Chester, PA

4.8
823 Reviews

823 Reviews of Scott Honda of West Chester - Service Center

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January 14, 2021

I was pleased with the recommendations and helpfulness of service personnel. As well I appreciated how quickly the servicing was completed. The bill was explained in a clear, understandable manner. More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Feb 01, 2021 -

Scott Honda of West Chester responded

Hi Sandi, thank you for sharing your experience with us. We're happy to be the team you trust for routine Honda maintenance. We promise a team who values your time, is friendly and always transparent. We appreciate you!

January 08, 2021

John Rooney was very knowledgeable and helpful. I appreciated the speedy service. John also helped with the discounts that lowered my total costs for the repairs. More

by JohnHeydt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda?
Jan 15, 2021 -

Scott Honda of West Chester responded

Hi John, thanks for sharing a 5-star review for your service advisor John R! Our team serves a mission to provide you with thoughtful and professional care when you trust us with routine maintenance on your vehicle, and we're thrilled that you chose us. Looking forward to welcoming you at your next visit :)

November 18, 2020

My family have purchased a Honda CRV in early 2014 at the Honda dealership and ever since it has been a pleasure. Our service advisor Gregg Westman has been phenomenal. We would do text messaging on what h More

by queeniekg4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 02, 2020 -

Scott Honda of West Chester responded

This is awesome... thank you for sharing this incredible feedback for Gregg and our award-wining service department! We are proud of our team for earning your 5-star satisfaction through a steady commitment to our mission - thoughtful, professional service to meet your Honda needs and exceed all expectations. That's our promise! We appreciate you for choosing us each time, and trusting us with the care and safety of your family's Honda :)

October 07, 2020

Very quick and easy! Great hospitality from all of those involved. Received my car a few day’s after and it was exactly what I wanted More

by Katelynnuccio109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Hughes
Oct 20, 2020 -

Scott Honda of West Chester responded

Thank you for sharing your review, Katelyn! It was simply a pleasure to help with your vehicle needs. Your complete satisfaction is the highest compliment we can earn :)

September 22, 2020

Omar was an absolute pleasure to work with! He truly went above and beyond to help me find the car I wanted regardless of the Make and Model. His guidance helped a great deal and I will certainly be contacti More

by isaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Haque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Scott Honda of West Chester responded

Thank you for sharing your review, Isaac. We're grateful for the chance to help make your vehicle dreams a reality, and it's exciting to know that Omar's excellent service has earned us the the opportunity to welcome you back again some day!

July 08, 2020

Great dealership with caring staff Hiep is friendly and very willing to spend time making sure I understood everything about my Pilot. Recommend this store to all- super easy and great More

by sassie2486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marius, Tomas Dainora, Hiep Luong, Christian Aponte
Jul 09, 2020 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments, Sassie :) We're committed to earning your satisfaction and we love to hear that Hiep and the team did just that for you. It matters that you understand all your Honda Pilot's awesome tech and features, and we're here for you to make sure you get the most from every mile!

November 06, 2019

Gold standard for excellence in customer service. Scott Honda Service Department is the gold standard for excellence in customer service. A special thanks to Mr. William Mark Dennis for his profession More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Scott Honda of West Chester responded

Thank you for sharing your kind feedback about Mr. Dennis on our service team! We love to hear how they make your visit to Scott Honda great :)

October 23, 2019

awesome I brought my car here because i needed a new car key. My service advisor Gregg was so great and answered all of my questions about the costs, how long More

by justineg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 12, 2019 -

Scott Honda of West Chester responded

Hi Justine, thanks for sharing your experience with us! We know Gregg appreciates the 5-star recognition. Our team is happy to help with all your vehicle needs!

September 26, 2019

Best service ever Scott Honda goes above and beyond. I came in with a flat tire. When the service representative saw that the tire wasn’t in stock and the wait would be More

by MStewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Oct 14, 2019 -

Scott Honda of West Chester responded

Thank you for sharing your story!! We are proud of our team for noticing ways we can make your experience with us even more convenient. Kudos to Oz for thinking outside of his role to make sure your needs were met and your satisfaction earned. We value your time, and appreciate that you would make the extra drive to visit our team. We look forward to welcoming you back again :)

August 26, 2019

excellant service Dan gave me excellent service, told me what I had to do next time for service--highly recommended and looking to next time I need service--trusted co More

by jkouras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mancari
Aug 26, 2019 -

Scott Honda of West Chester responded

Thank you for sharing this awesome recommendation of the Scott Honda service team and recognizing Dan for his care and concern for you and your vehicle's needs! We are happy to be the dealership you trust, and we look forward to your next visit :)

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