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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
847 Reviews

847 Reviews of Scott Honda of West Chester - Service Center

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February 22, 2021

Wonderful people. We had another great experience at Scott Honda of West Chester. This was our 4th Pilot, and we could not be happier with our decision to come back to Scott! More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hiep Luong, Nick Toto, Harlan Hanson
Feb 24, 2021 -

Scott Honda of West Chester responded

Hi Drew, we appreciate you sharing your story! From helping you upgrade your Pilot to keeping up with your routine maintenance, our sales and service teams are proud to be the ones you trust for all your Honda needs. It's always a pleasure - thank you for being our guests!

February 18, 2021

Excellent to work with, with all I had done, great timing and saved my some money too. I have been coming to Honda for a long time and they don't disappoint. More

by jkouras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Feb 22, 2021 -

Scott Honda of West Chester responded

Welcome back and thank you for sharing your awesome feedback! It's our pleasure to be the team you trust for routine maintenance and repairs as part of your Honda ownership experience. We are committed to thoughtful service to you and your Honda, so we're glad to hear some 5-star compliments for Jon. We appreciate you!

February 17, 2021

They are always so nice and accommodating and prices are reasonable for a dealership! They have a wonderful waiting area! Christian was so nice and helpful!! More

by Ksoraghan22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Feb 22, 2021 -

Scott Honda of West Chester responded

Excellent feedback, thank you for sharing kind words for Christian and the team at Scott. It's our pleasure to make routine maintenance on your Honda convenient and comfortable!

February 17, 2021

I was so impressed with the service center at Scott Honda, From the moment I pulled into the service bay I was treated as though I was their number 1 customer. The service area is immaculate and Crys More

by Reneeholloman557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal in the service dept.
Feb 22, 2021 -

Scott Honda of West Chester responded

Hi Renee, thank you for choosing our team! It's our pleasure to welcome you and treat you and your Honda to thoughtful, expert service. When you're our guest, you are top priority and we're so happy you can feel the difference. Enjoy the miles 'til we welcome you back!

February 14, 2021

We find the staff smart, professional and courteous. Eli listened to our concern about the low tire pressure indicator and said he was happy to look at the problem. He kept us updated and explained what wa More

by Lona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Feb 15, 2021 -

Scott Honda of West Chester responded

Hi Lona, thank you for sharing a 5-star recommendation for your service team at Scott. We love to hear all the ways Eli provided thoughtful service with information and communication. Kudos to him! We appreciate you :)

February 13, 2021

I love Scott Honda. I think they are honest and really try to please the customer. I was happy that my service was completed in a timely manner. More

by Catgear85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Scott Honda of West Chester responded

Thank you for being our guest. With integrity as one of our guiding values, transparent and thoughtful service is important to our team and we are so glad you can feel the difference here at Scott. We know Nick appreciates your 5-star compliments!

February 12, 2021

Courteous, knowledgeable service person that kept me updated on the process of the inspection. Explained charges on bill and future work he recommended.Harlan answered questions I had. More

by Cinair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Feb 12, 2021 -

Scott Honda of West Chester responded

We're committed to thoughtful service for you and your vehicle, and that means communication and valuing your time. Kudos to Harlan for his informative, friendly attention to your needs. Thank you for being our guest at Scott Honda!

February 12, 2021

Christian was great. Organized and kept me in the loop on everything being done to my van. I was in and out in 35 minutes and the price was fair. More

by Amkabakoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Feb 12, 2021 -

Scott Honda of West Chester responded

Quick, convenient, transparent - that's Scott Honda Express Service! Thank you for choosing our team to get it just right for you. Kudos to Christian for making your visit a smooth sailing success. We look forward to welcoming you back!

February 06, 2021

Always strong commitment to customer satisfaction. Scheduling service on line continues to be not very user friendly. I have been bringing my car there for ten years and they don’t have records of som More

by Snghrbr84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Feb 08, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your review and a 5-star compliment for Nate in our Express Service lane. It's our pleasure to welcome you back for convenient maintenance on your Honda! We especially appreciate your feedback about online scheduling because we're focused on learning ways we can improve your experience. We should be able access all of your vehicle's service history and apologize if that was not the case during your recent visit. If you're looking for something specific, please reach out to our service department at 610-738-1111 and we'll be happy to get to the bottom of it for you!

January 31, 2021

Brought my 2017 Honda in for oil change and as always everyone was polite and efficient. Nick was great and waiting area followed COVID protocol. More

by azrose13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Scott Honda of West Chester responded

Thank you for choosing the team at Scott! It's our pleasure to make it simple and safe to accomplish your routine Honda maintenance. For sure you've made Nick's day by sharing your 5-star compliments for his friendly service :)

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