Scott Honda of West Chester - Service Center

Service was fast and friendly. Area felt clean and safe. Inspection results were all explained. Cost was reasonable. Car was washed and it was a good experience. Inspection results were all explained. Cost was reasonable. Car was washed and it was a good experience. More

As always service was excellent! I recommend Scott to family and friends.I switched to Scott back in 2012 from Roberts Honda and it was the best decision! family and friends.I switched to Scott back in 2012 from Roberts Honda and it was the best decision! More

Great Service Department. Today Nick Huntoon provided excellent customer service and attention to all my concerns. Service was completed in a reasonable length of time. excellent customer service and attention to all my concerns. Service was completed in a reasonable length of time. More

I continue to have both of my vehicles serviced at Scott Honda because of the professionalism of Mr. William Mark Dennis in the service department. Honda because of the professionalism of Mr. William Mark Dennis in the service department. More

Very professional and efficient service department. I arrived about ten minutes before my appointment and was immediately attended to after pulling into the service area. Same-day service for fluid chang arrived about ten minutes before my appointment and was immediately attended to after pulling into the service area. Same-day service for fluid change, state inspection/emissions, and realignment. Thanks! More

Brandon provided Excellent customer service! Great communication of services to be performed. Very thorough with future service needed. He was very polite and professional. See you in July. communication of services to be performed. Very thorough with future service needed. He was very polite and professional. See you in July. More

I feel right at home knowing my car will be taken care of kind of like being at the babysitters/ I trust the service technicians which is no small thing for a woman. Friendly, upbeat energetic need I say m kind of like being at the babysitters/ I trust the service technicians which is no small thing for a woman. Friendly, upbeat energetic need I say more? Oh yes, fast and efficient. Thank you it’s worth the drive from Wilmington. More

I didn't have an up-to-date insurance card, and Joe Walker went out of his way to contact my insurance company and answer multiple questions to ensure that I did have current insurance. Walker went out of his way to contact my insurance company and answer multiple questions to ensure that I did have current insurance. More

Staff was behaving very rudely, advisor did not answer even my single question and he was looking very frustrated. Also they report wrong odometer in inspection emission report. Still this issue is not re even my single question and he was looking very frustrated. Also they report wrong odometer in inspection emission report. Still this issue is not resolved after long time, even I visited Scott Honda multiple time and sent email after even few months More

Oz in service was great. Made recommendations but made sure I understood these tems were not needed for inspection; will need replacement in near future. Answered all questions throughly reviewed bill wit sure I understood these tems were not needed for inspection; will need replacement in near future. Answered all questions throughly reviewed bill with me. Car was washed too! Great dealership More