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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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May 13, 2021

At check in for oil chg always same person (now on other side)and had Waldo today for inspection. Great people explain everything, knowledgeable and make it a good experience even though I know gotta spend More

by Justjerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Oswaldo Almanza
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Jun 02, 2021 -

Scott Honda of West Chester responded

We're so glad to earn your feedback that our team created moments of thoughtful service for you to enjoy from start to finish. It's important that you drive away with a smile, and no matter who your service advisor is when you visit, earning your 5 stars is our promise. Thanks for being our guest!

May 11, 2021

Fantastic service department!! They are honest, never try to make you buy things you don’t need. They are always professional. Absolutely the very best! I wouldn’t take my car anywhere else! More

by rosemarieford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
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May 12, 2021 -

Scott Honda of West Chester responded

We appreciate you, Rose Marie! Your feedback helps us know that the team is committed to our mission.... that's the difference you feel when you're our guest here at Scott. We can't wait to share your compliments with our team - they are sure to make their day!

May 10, 2021

Everything was great . They did all things that needed be doneCar was promised on time. I would go back there again. Oswald was friendly and showed me all the charges and work performed. More

by Markg4465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
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May 12, 2021 -

Scott Honda of West Chester responded

Hi Mark, thanks for choosing our team to help keep your Honda running like new. It is wonderful to hear how Oswaldo earned your satisfaction through thoughtfulness and transparency. These are the compliments we love to receive. We appreciate you!

May 09, 2021

I requested quick service due to personal issue. Request granted. Good service. Wife has health issues could not leave her alone for any length of time More

by Chazz0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown. Was in express line2010 Honda acvord, John Cross, Harlan Hanson
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May 10, 2021 -

Scott Honda of West Chester responded

Our team is committed to thoughtful customer care, and that means making your Honda maintenance convenient, whatever that looks like for you. We appreciate the opportunity to show that we value your time so you can get back to what matters most. 'Til next time, take care!

May 05, 2021

Fast and efficient No other comments Fast and efficient No other comments Ok Ok Ok Ok Ok Ok Ok ok ok ok ok ok ok ok ok ok ok ok ok More

by HondaCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
May 06, 2021 -

Scott Honda of West Chester responded

Fast & efficient— enough said, haha! You are right to the point. I think these are two important things for others to hear, and we're glad for your matter-of-fact reviews. Thanks for giving us your 5 stars for friendliness, quality, pricing, and customer service. We appreciate you.

May 04, 2021

The service is always good and staff is always friendly and professional.Both indoor and outdoor waiting area a definite positive during the pandemic. Kudos More

by Brilliance516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
May 07, 2021 -

Scott Honda of West Chester responded

Thank you for sharing what you appreciate about your visits to Scott Honda. That's how we know to focus on what's important to you. It's our pleasure to welcome you each time you choose our team to help with your vehicle service :)

May 02, 2021

Nick and William did a wonderful job in explaining everything as service advisors! I trust their judgment and felt comfortable with the whole process! Thank you! More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2021 -

Scott Honda of West Chester responded

This is wonderful feedback, Neil! Being the team you trust for your Honda maintenance is an important job, and one our team takes very seriously. That's why we make good on our commitment to thoughtful customer care each and every time you visit. We appreciate you!

May 01, 2021

Scott had a great service department. The staff are courteous and offer a complete description of services needed. It is nice to get back your vehicle freshly washed!!! More

by Msmsheafer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kutyn
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May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your awesome review :) It's our pleasure to welcome you and provide excellent service for your Honda, inside and out. We're thrilled to know you feel comfortable and cared for here at Scott!

May 01, 2021

the Express Service was friendly and helpful. I had minor concerns with my car and it was taken care of. The service person listened and dealt with my car. Thank you!. More

by grammyread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing a 5-star compliment for Nate! Your concerns matter to us, and your satisfaction is our top priority. We appreciate the opportunity to earn your confidence each time you choose Scott Honda Service.

April 30, 2021

Great job. Easy to come on. 25 words. I don’t have Everything is good We are happy Always. Good visit we will back. Have a nice day More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Apr 30, 2021 -

Scott Honda of West Chester responded

Hi Tom, thank you for your awesome 5-star review. We appreciate every opportunity to welcome you for your service needs!

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