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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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July 02, 2021

Great customer service and work done is trust worthy! I would definitely recommend. More

by babe2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Scott Honda of West Chester responded

Thanks a million for sharing your 5-star recommendation of our service center and the awesome team at Scott. Earning your trust is our goal, and so hearing it from you is the highest compliment we can receive. See you again :)

June 30, 2021

The service was quick, and any service suggestions made were thoroughly explained with the cost included. More

by sckeiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 29, 2021 -

Scott Honda of West Chester responded

Convenience and transparency earn your trust and that's a big deal to our team! Thanks for being our guest at Scott Honda!

June 29, 2021

I buy and have serviced last two cars from Scott Honda. They stay in communication by sending reminders and have always had prompt professional service More

by Cathy McGinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 28, 2021 -

Scott Honda of West Chester responded

Efficient communication that values your time is fundamental to earning your satisfaction, which is our recipe for success. We appreciate you Cathy!

June 29, 2021

It was my first service at Scott Honda, Service was outstanding, I was updated throughout the day of the status of the service needed. I highly would recommend this dealer! More

by aln723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 28, 2021 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda and sharing your experience with us. We truly appreciate the feedback!! A 5-star recommendation makes our day, and we look forward to welcoming you back each time :)

June 26, 2021

Efficient and quick. Liked it. Liked even better to have car washed. Thanks More

by cpelli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Dec 28, 2021 -

Scott Honda of West Chester responded

It's our pleasure to put that finishing touch on your vehicle service so you drive off feeling safe, shiny and new! Thank you for choosing Scott Honda :)

June 26, 2021

Very organized service department. Everyone very courteous, friendly and respectful to your needs. Keep you very informed about your vehicle and repairs. Feel they are very honest about what is trul More

by lynnehdix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 28, 2021 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments, Lynne. Our service team truly appreciates every opportunity to help with your vehicle maintenance. Transparency and communication are fundamental to accomplishing our mission, and we're so happy we earned your satisfaction!

June 23, 2021

Christian Aponte is always helpful and professional. I alway rely on him.0 More

by Westphal48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jun 28, 2021 -

Scott Honda of West Chester responded

Excellent feedback! We are thrilled to learn that Christian provides the 5-star service that keeps you coming back to Scott for routine maintenance on your Honda. We love to make it convenient for you, our valued guest :)

June 23, 2021

Good dealership with fast service and friendly people who are honest More

by Riqt51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jun 29, 2021 -

Scott Honda of West Chester responded

We appreciate you; thanks for being our guest at Scott Honda!

June 23, 2021

I was greeted pleasantly when I arrived I needed an oil I was greeted pleasantly when I arrived I needed an oil change and I would like to wait I was told it would be an hour and a half wait time. The w More

by mawr1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Jun 28, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience with us. Thoughtful service means showing we value your time, and communicating clearly is the best way we can accomplish our mission. We look forward to our next opportunity to welcome you!

June 22, 2021

Drew was very helpful and accommodating as usual. He went over everything in detail. More

by lawaxler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew in Select service
Jun 28, 2021 -

Scott Honda of West Chester responded

We're so happy to hear of your positive experience with Drew in our service center. We appreciate every time you choose to maintain your vehicle with us. Happy driving!

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